BlackBerry® PlayBook™

[avanhald]

When I open Contacts or Messages I get a message :"This application was interrupted, Please close and open it again.(30000)".    This happens over and over again.  I can't get my email on my Playbook.  How can I fix this?

[John_Clark]

Have you tried restarting the Playbook?

[Dont-panic]

I'm getting the same problem and also with calendar.  I'm currently restoring from a back up.

[Dont-panic]

The restore finished and supposedly worked but the playbook is in exactly the same state as it was before.  I don't know what to try next.

[JSanders Resident Expert · Accepted solution]

Are you also getting the error 3000 message?

Can you try deleting your email account on the Playbook, and the restart the PB, and then setup the email again.

[Dont-panic]

Thank you.  Deleting all my accounts has fixed the problem.  I can now open Messages, Contacts, and Calendar which I couldn't do before.  Now I just need to add all my accounts again. 

Yes, I was getting the same error message.

[avanhald]

Yes, many times, but no change.  I'll try deleting my accounts, but I'll need to check my sttings first.  A.

[avanhald]

Thanks for your reply.  Yes, the message concludes with (30000).  I'll try deleting and reentering my accounts. (one at a time) A

[JSanders Resident Expert]

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avanhald wrote:

Thanks for your reply.  Yes, the message concludes with (30000).  I'll try deleting and reentering my accounts. (one at a time) A

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Please do.

[avanhald · Accepted solution]

I deleted one at a time, each time no change, same message.  After I deleted the last one and retried messages (before restarting), it offered to initiate new accounts.  after setting up my hotmail, messages gave me all my old emails and a few new ones, so I think your solution works.  thanks for your interest. Adrian