BlackBerry® PlayBook™

[Farki]

Please Help!  I bought a blackberry playbook for my sister's birthday in August and I think I've wasted my money!

When I download apps from App World and install them the icons do not appear on the desktop.  It says it's installed but I have no access to these applications.  I'm at a loss.  I just performed a wipe and restarted it and still no go!  

If anyone could help that would be amazing!  I've wasted so much time on this tablet already!

Many thanks

[John_Clark]

This may be too obvious but I have to ask, have you tried the second page of icons? If you swipe to the right there is another page. I didn't notice it the entire first day I had the Playbook. Also, check any folders you may have on the desktop.

If neither of those are the problem then I would reload the OS to the device. Performing a wipe is not really a recommended procedure for the Playbook.

[Farki]

Thanks. I know about the multiple pages and I don't see the icons in any folder. I hate the idea that I now have a door stopper that has cost over two hundred dollars.

[rossjackson01 · Accepted solution]

I had the same problem. Scroll up from the bottom to the top and you will see the apps underneath the viewed icons.  I moved them to hte second page. Then to make it easier I put them into folders I created 'utililites'' 'office' 'Media' 'games' to make for easy access on the front screen.

Hope this helps

Regards

Ross

[TroyTempest]

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Farki wrote:
Thanks. I know about the multiple pages and I don't see the icons in any folder. I hate the idea that I now have a door stopper that has cost over two hundred dollars.

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De-brick:

Make sure you know your Blackberry ID and password

If you can, backup important data. Preferably by wifi share drag n drop.

Turn Playbook right off (i.e. Shut Down)

Ensure you have the latest Blackberry Desktop Software to your PC or Mac and start it up

Connect the Playbook by USB cable.

If the red light starts to glow press the Off button.

Because Playbook is off you will get an error message basically saying Retry or Update  (on Mac it says repair rather than Update)

Quickly select the Update (or repair) option

The Playbook will start to get a new OS that will take a good hour to download via the PC

Follow the registration process using your current Blackberry ID

Add back your email accounts etc.

Reinstall your apps from App World, My World. 

Copy back your data

[rossjackson01]

Hello Farki. Any news? Have you got your icons yet?

[Farki]

Thank you.  This is exactly where the missing icons were ... Many, many thanks.