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BlackBerry® PlayBook™

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New Contributor
Dubai555
Posts: 4
Registered: ‎06-22-2011
My Device: Playbook

My Desktop Manager wont sync with the Playbook.

Message shows "Cannot communicate with device"

 

An unexpected error has occurred. Try reconnecting your device. If the problem persists, update to the latest version of the BlackBerry® Desktop Software.

 

I cant transfer any files from my Mac to the playbook, any suggestions?

Contributor
nihil242
Posts: 24
Registered: ‎05-14-2011
My Device: 9330 3G

Re: My Desktop Manager wont sync with the Playbook.

As of now the MAC version of the BlackBerry Desktop Software will not recognise the PlayBook. They should release a version that does soon hopefully. For now you can drag and drop files to the PlayBook.

Retired
hmthepirate
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: My Desktop Manager wont sync with the Playbook.


Dubai555 wrote:

Message shows "Cannot communicate with device"

 

An unexpected error has occurred. Try reconnecting your device. If the problem persists, update to the latest version of the BlackBerry® Desktop Software.

 

I cant transfer any files from my Mac to the playbook, any suggestions?


Hello Dubai555 and welcome to the BlackBerry Support Community Forums.

 

For steps on how to transfer your media using your Mac, have a look at this article: KB26068

 

Cheers,

-HMthePirate

 

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New Contributor
Dubai555
Posts: 4
Registered: ‎06-22-2011
My Device: Playbook

Re: My Desktop Manager wont sync with the Playbook.

Thanks for the help, but before i could see my playbook on the finder to transfer files, for some reason i cannot see my playbook on the finder anymore to transfer the apps. Already went to sharing settings in Playbook, and transfers are set to ON, but still does not work.