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BlackBerry® PlayBook™

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New Contributor
aminechadli
Posts: 3
Registered: ‎03-16-2013
My Device: Playbook 16gb Wifi

My PB is stuck on 0% battery level

My PB is stuck on 0% battery level even if i can use it for hours, i do not know if it will shutdown or not while using it, i've been through this probleme after i upgraded to last 2.1.0.1526. may be its a sensor issue, i do not even know if its charging or not as it gives me random battery levels when it works.

Retired
hatchback
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: My PB is stuck on 0% battery level

Hey aminechadli,

Welcome to the BlackBerry® Support Community Forums.

 

We suggest that you contact our BlackBerry PlayBook support team for further investigation into this matter: http://us.blackberry.com/legal/blackberry-playbook-complimentary-support-plan-terms-and-conditions.h...

 

Thank you.

-HB

 

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Forums Veteran I
aandras
Posts: 2,359
Registered: ‎04-19-2011
My Device: Z10 & Playbook

Re: My PB is stuck on 0% battery level

Did this get solved if so what is the solution.
Be a Shepard and not an iSheep.
New Contributor
aminechadli
Posts: 3
Registered: ‎03-16-2013
My Device: Playbook 16gb Wifi

Re: My PB is stuck on 0% battery level

i cannot contact the service above as my PB is over 90day free warranty

i tried hard reset Vol+ Vol- Power, also tried full wipe, nothing helps

i just leave it for charge while i am out, cause even if it shows 0% battery i can still use it for hours

Trusted Contributor
saugen48
Posts: 213
Registered: ‎09-01-2012
My Device: Blackberry Playbook 32GB

Re: My PB is stuck on 0% battery level

I hope you are not using the usb to usb charger, because it does not supply enough power...use only the wall charger that came with it or you can purchase a rapid desktop charger for about $40 dollars..use the usb to usb only for transfering data

...

Gene
New Contributor
aminechadli
Posts: 3
Registered: ‎03-16-2013
My Device: Playbook 16gb Wifi

Re: My PB is stuck on 0% battery level

i am using usb charger that cames with the playbook, i just ordered a rapid charger from ebay, i hope that i will get it in a week or two ( i live in morocco), as shipping may take time.

Forums Veteran I
jarviser
Posts: 1,625
Registered: ‎02-28-2012
My Device: Two PB's

Re: My PB is stuck on 0% battery level


saugen48 wrote:

I hope you are not using the usb to usb charger, because it does not supply enough power...use only the wall charger that came with it or you can purchase a rapid desktop charger for about $40 dollars..use the usb to usb only for transfering data

...


In emergency playbook will charge from pc if playbook is in standby.

 

Also to charge from usb and bypass the playbook error setting make a modified usb extension lead.

 

Slide2.jpg

 

 

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