..another thing...now that the restrictions are disabled, I no longer am prompted to setup BlackBerry Balance after configuring my account.
So to recap:
Problem #1: PB does not support BES so how do I get my Corp mail?
Solution #1: See page #1 of this thread on how to setup ActiveSync properly.
Problem #2: Our installation of Traveller does not use a standard port. The PB ActiveSync option does not support server.domain.com:#### for non-standard ports.
Solution #2: Must use a 2nd IP and configure corporate firewall to redirect port 443 to Traveller port.
Problem #3: Now I'm connected and things look good but nothing sync's
Solution #3: After looking up my ID in Traveller, I discovered that the PlayBook is not a supported device and because we are enforcing security settings, it is deemed a prohibited device. I had to add an exclusion to my ID for the security policies so that it allows the PB to connect.*
* Not the best solution from a security perspective because you cannot enforce any kind of password policies on the device - you must leave it to the user to do so. I think there needs to be a Traveller update to support PB specifically in order to get the BlackBerry Balance features functioning.
Hope this helps...
