10-25-2012 12:33 PM
OK, that didn't work!
Checked that my desktop software is the latest (7.1.0.32). Backed up the playbook. Disconnected, turned off the playbook (full off, not suspended), Turned off the desktop software, then restarted desktop software. Plugged in the playbook. Nothing happened. Waited 10 minutes. tried switching listed devices, still no obvious attempt to connect. Tried putting playbook in suspend state, but then plugging in the USB woke it up.
ps: When I woke up the playbook, it showed an update available to 2.1.0.1032., But if I look at help about, thats the version its running.
Any other suggestions?
10-25-2012 05:26 PM
Oddly enough whilst my PB needed the second phase of update, my wife's didn't! I'd give it a try. If it doesn't work try the process again. One point to note, there does seem to be some suggestion that where the upgrade is problematic using an alternative wifi network may be beneficial...
10-25-2012 05:29 PM
Just a side note, OS update 2.1.0.1088 is now available and is a ~79mb hotfix for certain issues.
Discussion on that update:
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.