Below is a copy&paste from another users fix. Give this a go...no credit to me. but figured I may as well give it another go. I was pretty shocked when ut actually worked! So here's the instructions for anyone who's having this problem: install the blackberry desktop software on your pc. connect your playbook t your pc, and make sure it's recognised by he software (if you're having this problem it'll probably pop up a message about the tablet not being registered and completing setup; ignore this ). Turn off the tablet. Hold down the volume up key, then hold down the power key. Keep holding down both. After a few seconds blackberry desktop (on your pc) should pop ip a dialog box with several options, one of which is "update". Click "update". Your playbook should now update then reboot into a factory reset state, and you can step through and complete the registration process I know that sounds like a lot of faff, I reckon it's well worth it. Only been using mine a few hours, but I'm very impressed. Lovely piece of kit
