Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® PlayBook™

Reply
Developer
Posts: 676
Registered: ‎05-06-2012
My Device: Dev Alpha & PlayBook
My Carrier: wifi

New Playbook won't update ><

While trying to set-up Playbook for the first time I'm getting to the part where you have to update the OS.

 

It keeps saying 'Unable to Install"

 

I read I should try updating via desktop manager. When I connect to computer I get the following...

 

"The Setup has not been completed for BlackBerry PlayBook [PIN:0x50235124]. Disconnect your device and complete the Setup, then reconnect it to your computer."

_________________________________________________________
co-founder of Diaree | BB Dev for PictureThis
Developer
Posts: 676
Registered: ‎05-06-2012
My Device: Dev Alpha & PlayBook
My Carrier: wifi

Re: New Playbook won't update ><

Think I found the solution.

1. Turn Playbook off.
2. Connect to PC
3. Turn Playbook on.
4. You get a message saying it can't connect, click 'Repair' option
_________________________________________________________
co-founder of Diaree | BB Dev for PictureThis