Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® PlayBook™

Reply
Contributor
GRMA
Posts: 43
Registered: ‎04-02-2011
My Device: Bold 9900
Accepted Solution

No Internet Connection Available: You are not connected to the Internet

No Internet Connection Available: You are not connected to the Internet at this time. Please try again later.

 

I do not understand why I am getting the above error message. My WiFi is on. I even tried turning Bluetooth. My messages comes through but I cannot access the internet and I cannot access any of my applications.

 

Why would I be getting this error message if my WiFi is on?

Forums Advisor III
rat-7
Posts: 1,407
Registered: ‎04-19-2011
My Device: BlackBerry Z10 + Z30 + Playbook 64

Re: No Internet Connection Available: You are not connected to the Internet


GRMA wrote:

No Internet Connection Available: You are not connected to the Internet at this time. Please try again later.

 

I do not understand why I am getting the above error message. My WiFi is on. I even tried turning Bluetooth. My messages comes through but I cannot access the internet and I cannot access any of my applications.

 

Why would I be getting this error message if my WiFi is on?


Try this :

On the upper right of the screen tap the battery and then RESTART, most of the time with a problem like this, all the Playbook needs is a good restart

---------------------------------------------
Using the Playbook and the Z10 and the Z30 and loving them

Martin
Contributor
GRMA
Posts: 43
Registered: ‎04-02-2011
My Device: Bold 9900

Re: No Internet Connection Available: You are not connected to the Internet

Thanks Martin, I tried that and I am still unable to connect

Super Contributor
TroyTempest
Posts: 367
Registered: ‎09-22-2012
My Device: Playbook 32

Re: No Internet Connection Available: You are not connected to the Internet

Reboot the router.

________
Contributor
GRMA
Posts: 43
Registered: ‎04-02-2011
My Device: Bold 9900

Re: No Internet Connection Available: You are not connected to the Internet

I tried rebooting my router and that did not resolve the problem

Contributor
GRMA
Posts: 43
Registered: ‎04-02-2011
My Device: Bold 9900

Re: No Internet Connection Available: You are not connected to the Internet

After a few minutes of thinking, the Playbook is working again. Thanks for the quick service