BlackBerry® PlayBook™

[savs1701]

Hello, just came back from a conference and upon my return to home, my PLAYBOOK will no longer retain WIFI Saved Network.  My wife also have a PLAYBOOK and the only configuration difference is under "VPN profiles", mine is set for "Loading Profiles" and her PB has "None Selected".  I don`t use VPN at home and I can not change the selection of the VPN Profiles.  Note that under my Security settings, I have no VPN saved either. 

Q1: How can I change the setting of my wifi connection so that it will be saved for the next time I turn on the PB?

Q2: How can cnahge the WIFI VPN Profiles options?

Any help would be appreciated!  Thank you!

[JSanders Resident Expert]

First, have you restarted your PlayBook?

Touch the battery icon > Restart.

Now try to setup your WiFi again.

[savs1701]

Yes,. I didthe full restart process, the on-off wifi, but no luck for me! For unknown reason, the network does not stay saved on my PB.

[JSanders Resident Expert]

That's strange... do you use VPN anywhere? In the past?

[savs1701]

Not sure, last time I was in an hotel, when I came back home,the issue started...

[JSanders Resident Expert]

So you've never used VPN on your PlayBook?

I just am trying to wrap my head around why this change in behavior only after traveling.

[savs1701]

Basically, I can no longer saved wifi network on my phone!

[JSanders Resident Expert]

Yep, understood that.

You don't want to another restart of the device?

[savs1701]

Not that I am aware of.  The only place would have been at that hotel.  I am stuck with loading vpn in my wifi options...

[savs1701]

Should I just try a hard reset? I am way pass the restart option. Is there any other setting I should check? I even tried the fix up setting but it failed too.