BlackBerry® PlayBook™

[DarthBook]

I have had my playbook for a couple of months without real issues until now..... I was using the playbook view a videoand suddenly the sound stopped (with the speakers). It then said headphone volume instead of speaker volume.

I read the forums and they suggested that I should insert / remove / re-insert a number of timessnd this should solve the problem however I have now also lost the sound in my headphones can someone please help?

[aandras]

Is this just video or both music and notification. Possible you muted the volume?

[DarthBook]

Hi, I have no sound on anything! Movies, notifications or music ;( I have checked that the volume isn't muted. As I stated it shows headphone volume but even when I actually connect headphones there still isn't any sound. Any help would be greatly appreciated

[aandras]

I would contact RIM and get a RMA for replacement.

[DarthBook]

How do you contact RIM without paying them the £40 pounds for support?? (once you are out of the 90 day complimentary support??)

Sorry for being thick but I think paying £40 pounds to tell them that their product has broken is a bit off!!

Thanks 

[aandras]

Just call support to tell the you want to send your pb in for repair they will give you a RMA.