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BlackBerry® PlayBook™

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New Contributor
Jayehchkay
Posts: 4
Registered: ‎12-04-2011
My Device: Playbook
My Carrier: Rogers
Accepted Solution

PB Apps on BBW Downloading and installing But won't open.

I've just bought a Playbook and installed the lates OS. When I went to Blackberry World to install some apps, they seem to download and install fine but then sit in limbo and won't open. This has happened to 3 free apps now.

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Forums Veteran I
aandras
Posts: 2,359
Registered: ‎04-19-2011
My Device: Z10 & Playbook
My Carrier: Verizon Wireless

Re: PB Apps on BBW Downloading and installing But won't open.

could you please let us know the apps you have downloaded and if there was an error message while downloading or installing.
What do you mean by limbo? The logo svreen or a black screen?.
Be a Shepard and not an iSheep.
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New Contributor
Jayehchkay
Posts: 4
Registered: ‎12-04-2011
My Device: Playbook
My Carrier: Rogers

Re: PB Apps on BBW Downloading and installing But won't open.

The apps I installed are the Blackberry Tutorial, The Belgium Zip Code  Lookup and a Soltaire Game.

The apps are visible on the App World screen as installed. But no icon appears anywhere else. Touching the app in the App World menu only provides a description. There is no loss of functionality with the rest of the Playbook. 

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Forums Veteran I
aandras
Posts: 2,359
Registered: ‎04-19-2011
My Device: Z10 & Playbook
My Carrier: Verizon Wireless

Re: PB Apps on BBW Downloading and installing But won't open.

Try reseting the playboy by holding the power p, + and - all at the same time forv20 seconds.
Be a Shepard and not an iSheep.
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New Contributor
Jayehchkay
Posts: 4
Registered: ‎12-04-2011
My Device: Playbook
My Carrier: Rogers

Re: PB Apps on BBW Downloading and installing But won't open.

I tried this while the playbook was turned off and while it was turned on. Neither fixed the problem.

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Trusted Contributor
CCpotter
Posts: 131
Registered: ‎07-21-2011
My Device: 8900/playbook
My Carrier: CMM

Re: PB Apps on BBW Downloading and installing But won't open.

It might be your apps weren't downloaded completely or those aoos were broken before you install them. MY recommendation is try download them again and see if it's working this time, they are free anyway Good luck
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Contributor
johnbear
Posts: 23
Registered: ‎11-20-2011
My Device: PlayBook, 32 GB, OS 2.01.358
My Carrier: Rogers

Re: PB Apps on BBW Downloading and installing But won't open.

Sorry if I'm being simple-minded, but when you install a new app, it's icon is placed out of sight near the bottom of the opening page (the one that shows all your pre-installed apps). To get to your new app, you need to swipe up so you can see the bottom of the page.
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Contributor
johnbear
Posts: 23
Registered: ‎11-20-2011
My Device: PlayBook, 32 GB, OS 2.01.358
My Carrier: Rogers

Re: PB Apps on BBW Downloading and installing But won't open.

Sorry if I'm being simple-minded, but when you install a new app, its icon is placed out of sight near the bottom of the opening page (the one that shows all your pre-installed apps). To get to your new app, you need to swipe up so you can see the bottom of the page.
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New Contributor
Jayehchkay
Posts: 4
Registered: ‎12-04-2011
My Device: Playbook
My Carrier: Rogers

Re: PB Apps on BBW Downloading and installing But won't open.

I just got back from Staples/Business Depot, where I bought the Playbook. They were able to do as John said. I was not able to do this myself at home. Go figger.

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