02-14-2013 07:12 AM
I am trying to update playbook since 2-3 weeks using wifi connection. It fails at around 200-250 MB. It displays that internet disconnected and retrying download in background but after sometimes it says unable to install. Many times the 480 MB update finishes in just 2 minutes and when begin to install it says unable to install.
I found in support forums that it can also be updated through Desktop manager. I downloaded the latest version and tried to update it as explained in forums. It checks for the update and shows that OS 2.1 update available(update that is released yesterday) and when i clicked on install button it shows that "an error occurred, please check your internet connection and retry". I have tried using a wifi connection as well as EVDO connection but it shows same error.
Also when I tried to connect playbook through an ad-hoc wifi connection created through laptop, it doesn't recognise it. PLease help me.
Thanks in advance
02-14-2013 08:34 AM
You can check the below blog article on how to setup PlayBook for the first time -
If your query is resolved then please click on “Accept as Solution”
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02-18-2013 08:35 PM
02-19-2013 03:40 AM
But what about DM. It shows An error has occurred while downloading software for your device. Please verify your Internet connection or try again later, if the problem persists. I have tried registering ole32.dll file through command prompt but that also didn't work.