BlackBerry® PlayBook™

[adrieanme]

Thanks I will try it

[damoscode]

hello, i bought my playbook a month ago, to start the getting started setup, i saw some number of wifi, i connected to one, but got stopped because it was a password protected wifi. afterwards, i tried again, but this time around, my playbook is not seeing any wifi anylonger. help me on this

[JSanders Resident Expert]

Touch the battery icon > Restart.

Now, look for OPEN and NON-password wifi hotspots to which to connect.

[damoscode]

i tried dat also. my laptop is seeing WIFIs(open and non password), but my playbook is not...what should i do?

I HAVE NOT BEEN ABLE TO SET UP SINCE I BOUGHT. I

[TroyTempest]

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damoscode wrote:

...

I HAVE NOT BEEN ABLE TO SET UP SINCE I BOUGHT. I

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Warranty replacement I would suggest.

[damoscode]

i have thrown the pack away, but i still have my receipt

[JSanders Resident Expert]

You won't need the receipt. Call Playbook warranty support.

[grahamrgh]

Hi 

 Can this wifi issue be device specific? I have a 16gb which works fine (mostly) and bought a 64gb one for more storage. However when you look at the wifi logs the signal level is about 30dbm lower on the 64gb device.  By that I mean that the 16gb device is -37dbm and the 64gb device would be at -67dbm in the same location. 

Does anybody else see this?

Graham.

[grahamrgh]

Hi 

 Can this wifi issue be device specific? I have a 16gb which works fine (mostly) and bought a 64gb one for more storage. I am having problems with wifi with this new one and when you look at the wifi logs the signal level is about 30dbm lower on the 64gb device.  By that I mean that the 16gb device is -37dbm and the 64gb device would be at -67dbm in the same location. 

Does anybody else see this or have a solution?

Graham

[Enygma]

The WiFi only PlayBooks are all the same except for the amount of on board memory.  Signal strength should be the same for all devices.  Sometimes there is a hardware problem which could affect signal strength.  That can be fixed with a call to BB warranty support.