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BlackBerry® PlayBook™

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Trusted Contributor
chrispycrunch
Posts: 162
Registered: ‎04-27-2011
My Device: Z10, Playbook 32GB

Re: Play book wont power up or light just blinks

My playbook never had a power-on issue up until now. Referring back to this thread, I nearly forgot about the 10-second power-on button hold.

 

This did the trick and the playbook powered on.

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Chris --- http://www.twitter.com/chrispycrunch
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New Contributor
leodushi
Posts: 7
Registered: ‎06-28-2011
My Device: Playbook

Re: Play book wont power up or light just blinks

Hi Chris!

 

What you did is called a "hard reset", and it is always a very good first-step troubleshooting for any issues that may occur.

Also, as added info regarding Playbooks that become completely unresponsive, that may occur when a sofware is left running (even in background) which may drain the battery completely.

This is usually referred to as the battery being drained past the "freshness-seal".

A very good first measure to solve those cases will be to leave the Playbook charging for at least 6 hours with the original wall charger that came with the tablet and none other.

If, after doing this, the Playbook is still unresponsive and does not boot up, then it is possible that the issue is a bit more serious and may required some further investigation.

But only after these two first measures would it be recommendable to try updateing the software through Desktop Manager.

Hope this helps! :-)

Guru III
knottyrope
Posts: 30,785
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Play book wont power up or light just blinks

kids left their playbook on all night while recording video

 

battery drained and would not charge up.

 

had to do the hard reset first to stop the recording from recovering

 

charge for an hour, then it would turn on

 

left on pod charger for a few hours and good to go

 

next is teach kids not to leave apps running when done

 




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New Contributor
Ultimate666
Posts: 3
Registered: ‎07-27-2011
My Device: Storm and Playbook 64 GB

Re: Play book wont power up or light just blinks

Connected mine directly to power instead of in the dock and it still will not boot. I get a solid red light for  few seconds, goes to green for one flash, then 3 flashes of yellow, and then black re:no light at all, not really impressed at the moment....

Forums Advisor III
jerryg50
Posts: 1,212
Registered: ‎02-28-2009
My Device: Torch, Bold, Play Book, and Bluetooth HS-700

Re: Play book wont power up or light just blinks

While the PB is connected to the charger press the reset button for about 10 seconds.  Then leave it on the charger for at least 6 hours minimum.  Make sure you are using the original PB charger. 

 

If the PB does not charge with this procedure you sould contact the PB support people.

 

 

Jerry G.

Jerry G.
New Contributor
Ultimate666
Posts: 3
Registered: ‎07-27-2011
My Device: Storm and Playbook 64 GB

Re: Play book wont power up or light just blinks

Tried that three times before your reply, figured one more won't hurt before calling, be damned if it did not fire up. Fourth times the charm, no idea why... thanks
Forums Advisor III
jerryg50
Posts: 1,212
Registered: ‎02-28-2009
My Device: Torch, Bold, Play Book, and Bluetooth HS-700

Re: Play book wont power up or light just blinks

At this point, I would be calling Playbook tech support. I would expect they should have an answer that will lead to a solution.

 

 

Jerry G.

 

Jerry G.
New Contributor
leodushi
Posts: 7
Registered: ‎06-28-2011
My Device: Playbook

Re: Play book wont power up or light just blinks

Hi Ultimate666,

 

that may happen if you were charging it while you tried, because it may happen that the Playbook still didn't have enough "juice" to power up, even if it did have some battery. The Playbook, if it doesn't have enough battery power it will simply not power up. It may have happenned that at your fourth try it finally had enough pwero to boot up and so it did...! :-)

Bare in mind the batteries in the Playbook work somewhat contrary to how smartphone batteries do... in the sense that it is recommended to fully discharge smartphone batteries before recharging but with the Playbook you should NEVER fully discharge the battery!

Playbook batteries do not have a "memory" effect like smartphones, so you can recharge them even if you still have, say 80% battery available, it will not harm at all your Playbook's battery!

Hope this info helps...!

New Member
ecaraway
Posts: 2
Registered: ‎08-26-2011
My Device: Playbook 16gb

Re: Play book wont power up or light just blinks

The Car charger (9.97 at a local store) will also work. It took a couple of hours but where the USB and smart phone charger didn't charge the PB.
Forums Advisor III
jerryg50
Posts: 1,212
Registered: ‎02-28-2009
My Device: Torch, Bold, Play Book, and Bluetooth HS-700

Re: Play book wont power up or light just blinks

The PB requires a charger with a high enough amp rating. The phone charger that comes with the phone will have problems to properly charge the PB.
Jerry G.