Hi Irfagan!
For power issues you shouldn't need to use Desktop Software unless you suspect it's caused by a software issue after you've tried all the steps mentioned before and those didn't work. If so, sure, you can try reloading the software through Desktop Software but bare in mind that this won't solve any power issues, it will only solve software issues.
The one thing you have to remember is to not let it discharge, you can recharge PB at any time with no fear of "vicing" the battery!
If, for whatever reason, the battery does discharge, it is no nightmare, no problem, no special issue! You just need to plug the PB wall charger in and leave it untouched for at least 6 hours (or longer even, in some cases). This, in 90% of times, will solve it! If not, check the steps mentioned before!
Probably the question in everybody's mind is why does the PB battery work this way, right?
Well, the answer is, this is so because the battery management in the PB is mostly done by software instead of hardware. Actually around 10% to 15% is hardware managed and the rest is software managed. This drastically reduces the normal charging times (which is great!) but in the odd cases where it becomes fully discharged, the hardware managed part of the battery will take an extended amount of time to have enough juice to boot the software driven part of the battery.
I don't know if this makes sense but it's the easiest way I find to explain it... :-)
Hope this helps!
