Welcome!

Welcome to the Official BlackBerry Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
inside custom component

BlackBerry® PlayBook™

Reply
New Contributor
olumo
Posts: 4
Registered: ‎02-16-2012
My Carrier: MTNN

Re: Play book wont power up or light just blinks

hello shamsidris
you would need the desktop manager to do an upgrade. just follow the steps i gave above to do the upgrade
Please use plain text.
Contributor
BB-Bmore
Posts: 19
Registered: ‎10-13-2011
My Carrier: Sprint

Re: Play book wont power up or light just blinks

You should have seen were it said keep playbook plugged in to a power aource while updating OS.
Please use plain text.
New Contributor
jallenfr
Posts: 7
Registered: ‎02-18-2012
My Carrier: Bell Canada

Re: Play book wont power up or light just blinks

Sorry, I think I'm not being clear. I already did the O/S upgrade, so now when I select 'upgrade' it checks for whether there are any upgrades, then comes back with the message "no upgrades available'. I've done hard resets in every combination and sequence possible. Nothing works. I think I am toast until I can get to Australia or New Zealand, and hopefully some RIM support. Thanks
Please use plain text.
New Contributor
EdtheTed
Posts: 5
Registered: ‎02-08-2012
My Carrier: Rogers

Re: Play book wont power up or light just blinks

I exchanged my Playbook at Best Buy. They said the red flashing light was a diagnostic routine. And that because of the blinking the Playbook was unable to boot, so it was toast. I think the only thing to do is to exchange the device.

Please use plain text.
New Contributor
jallenfr
Posts: 7
Registered: ‎02-18-2012
My Carrier: Bell Canada

Re: Play book wont power up or light just blinks

I believe you are probably correct.   But I hope not.  I won't be back in a country where there is a Best Buy or Future Shop for another 4.5 months!  

Please use plain text.
New Contributor
jallenfr
Posts: 7
Registered: ‎02-18-2012
My Carrier: Bell Canada

Re: Play book wont power up or light just blinks

Yes, did see that, and PB was plugged in entire time. I believe the boot sw is corrupted, so running out of hope
Please use plain text.
New Contributor
btrarop
Posts: 2
Registered: ‎02-21-2012
My Carrier: none

Re: Play book wont power up or light just blinks

My friends is the 32Gb and did the same thing. I was wondering if that is a trend, because mine is the 16Gb. I haven't had any problems. Thank Jesus. Also, his button was kind of depressed when he got it. He noticed when he used mine. Mine sticks up and sort of clicks, but his is almost flat to the frame.

 

Please use plain text.
New Contributor
jallenfr
Posts: 7
Registered: ‎02-18-2012
My Carrier: Bell Canada

Re: Play book wont power up or light just blinks

Mine is 16 gb,  Good luck!

Please use plain text.
New Contributor
jkalaw
Posts: 9
Registered: ‎02-28-2012
My Carrier: Smart

Re: Play book wont power up or light just blinks

Got these problem:

 

My brother bought a playbook in UK last month (February) then he sends it to me in the Philippines. After I update it  to OS 2.0 last February 21 (update is completed no problem occured) it runs smoothly but on the 24th of February it suddenly wont charge at all until it goes flat dead 0% charge.  Right now it wont even turn on just the red light and 5 green flash afterwards.

 

Ive tried several fixes found in this forum and nothing works.

 

Help needed on what to do with it.  

 

tnx.

Please use plain text.
Forums Advisor III
jerryg50
Posts: 1,022
Registered: ‎02-28-2009
My Carrier: BELL

Re: Play book wont power up or light just blinks

Are you using the original charger for the Playbook?  If so, is it electrically matched for the mains power for your location?

 

The Playbook cannot be properly charged using a phone charger, or a USB port. It requires the Playbook charger.

 

 

Below is a procedure that I have seen work:

 

If you are using the Playbook charger and the battery is near to or at dead and is not defective; while connected to the charger, press and hold for about 6 seconds the red re-set button at the top. Repeat this about every five to ten minutes for about 10 times. If the charge action still does not occure, then I would think something in the tablet became defective. The tablet would have to be sent to RIM for service. 

 

You should call RIM support for your region to find out if they can offfer a suggestion that nobody in these groups thought  of...

 

Jerry G.

 

Jerry G.
Please use plain text.