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BlackBerry® PlayBook™

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New Contributor
Posts: 4
Registered: ‎01-28-2013
My Device: Blackberry Curve 9790
My Carrier: Telus

Re: Play book wont power up or light just blinks

I have tried the reset options listed here, and still bupkus. Nothing is seeming to work. Left on the charger overnight, and the only time I get any lights at all is when it is on the dock, and then I get a red light followed by 5 flashing green lights. Occasionall this has changed ie: when I have it on the dock and press +/- and power buttons at the same time, I get a red light followed by 3 green flashes. This is my boss's PB, he's loaned it to me for a test drive to see if I like it, and I can't even get the **bleep** thing to power on! Help!

New Contributor
Posts: 4
Registered: ‎01-28-2013
My Device: Blackberry Curve 9790
My Carrier: Telus

Re: Play book wont power up or light just blinks

And if it doesn't reboot normally?

 

New Contributor
Posts: 5
Registered: ‎01-26-2012
My Device: blackberry playbook
My Carrier: verizon

Re: Play book wont power up or light just blinks

Ahh thank you no wonder I haven't found a power cable for that port LOL.

Developer
Posts: 817
Registered: ‎11-19-2009
My Device: Z10, Q10, 9900, 9790, PlayBook,
My Carrier: T-Mobile UK, Three, O2, Orange, Sunrise, Swisscom

Re: Play book wont power up or light just blinks

So, one of our dev PlayBook turned into a brick (no light whatsoever), how do we get it repaired? BlackBerry only seems to offer 90 days or ticket based support.

--
Olivier - interfaSys ltd
Developing for BlackBerry 10 devices using the Sencha Touch framework.
Guru III
Posts: 31,315
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Play book wont power up or light just blinks

BlackBerry offers 1 year warranty, you have to call in and ask for warranty and not support

 




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Posts: 89,768
Likes: 23,828
Solutions: 6,135
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Play book wont power up or light just blinks


interfaSys wrote:

So, one of our dev PlayBook turned into a brick (no light whatsoever), how do we get it repaired? BlackBerry only seems to offer 90 days or ticket based support.


Turned into a brick.. how?

No red LED, nothing?

And you've tried the charging and powering solutions posted in this thread?




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Developer
Posts: 817
Registered: ‎11-19-2009
My Device: Z10, Q10, 9900, 9790, PlayBook,
My Carrier: T-Mobile UK, Three, O2, Orange, Sunrise, Swisscom

Re: Play book wont power up or light just blinks

@

--
Olivier - interfaSys ltd
Developing for BlackBerry 10 devices using the Sencha Touch framework.
Forums Veteran I
Posts: 1,625
Registered: ‎02-28-2012
My Device: Two PB's

Re: Play book wont power up or light just blinks

You say you tried everything - you did use a proper charger or a rspid charger? You know presumably that playbook will not take any charge ffom PC or indeed any USB source with a standard cable?

_________________________
Developer
Posts: 817
Registered: ‎11-19-2009
My Device: Z10, Q10, 9900, 9790, PlayBook,
My Carrier: T-Mobile UK, Three, O2, Orange, Sunrise, Swisscom

Re: Play book wont power up or light just blinks

The PB died after I used the rapid charger, before and after that I connected it using the normal charger.

--
Olivier - interfaSys ltd
Developing for BlackBerry 10 devices using the Sencha Touch framework.
Posts: 89,768
Likes: 23,828
Solutions: 6,135
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Play book wont power up or light just blinks

ok, now that you've told us everything... that PlayBook is savable, by doing all that you've been doing.

 

Keep charging it with the wall outlet charger...24 hours and more... every few hours press and hold the power button only for 20 seconds. After a while you'll see the red LED again and then the no battery icon onscreen. Keep charging.

 

And if you really want to save it, get the magnetic rapid charger from Amazon for about 18$USD.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
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PIN: C0005A9AA   Display/Scan Bar Code