BlackBerry® PlayBook™

[jerryg50]

From reading the history of the grief you are going through, I would take the unit back to the store and let them send it out for service. If it is a store that has an exchange policy within a specific number of days they will most likely give you a new one.

I did read somewhere that when the Play Book will not charge with the charger it came with because it was over-discharged, it may take charge using the RIM high speed charger for it. This is the larger charger that uses the magnetic connector on the bottom. This charger is about double the charge rate power than the Play Book regular charger. What I am mentioning here is not official information. I read this some time ago in usenet news group.

Jerry G.

[lrfagan]

@ popwill. connect it to pc and launch desktop manager. it will tell you to retry or update in an attempt to get a connection to the pb. do a software update but remember that it will wipe everything. thats how i got mine to work..... hope u get through tho..........

[popwill]

Thanks. Tried that. Message on computer says it cant connect to the Playbook. Will take it into the shop and attempt to get it fixed / replacement / refund. Whichever they offer. Guess I need to fire the other tablet back up...

[jerryg50]

The PB cannot properly charge from a computer. If the battery is too weak it will not even read.


Jerry G.

[2000ali]

Help! I cannot power up my playbook. The apps weren't opening (icon would fade but app wouldn't open), and I noticed the low battery sign (battery icon yellow). Touched it to see %left and it took a long time to show - 11% Put on charger - BB rapid charging stand for 2 hours. Tried power button for 10 sec+ and power + vol up + vol down. Nothing happened. Now trying charger that came with PB.
Is there anything else to try? Both chargers are working, as verified with husband's playbook.

[2000ali]

P.S. When looking at battery life, I couldn't get standby to work either. And I have NO lights coming on.

[jerryg50]

I would call Play Book support. Probably has a defect. When new out of the box, the PB should be able to charge up, initialize, and run properly.

Jerry G.

[yahayash]

Hello Jerry.
My BP wont power up, it blinks red light at interval. Have tried all the possible ways to power it up, but still no result. Kindly assist.

[jerryg50]

If you tried the standard processes to recover the PB, the suggestion is to contact PB support. It will most likely require service. They may also come up with a suggestion that nobody in the support group thought of. Anything is possible. In the worse case it will require service.

Jerry G.

[mnsalvarez]

I tried the reboot suggestion after my playbook would not start or recharge and it worked!!! Thanks!!!