03-22-2012 09:26 PM
When I open the Gears tab and select Accounts I just get the green spinning circle. 'Default Accounts' and 'Add New Account' are both grayed out, I had set up Gmail but there are no accounts listed on the screen. I shut of wifi and bridge, it doesn't make a difference if I have an internet connection or not. Any idea how to get access to 'Accounts' again?
Solved! Go to Solution.
06-05-2012 11:01 AM
06-05-2012 11:21 AM
what kind of accounts and how many?
Mine has not crashed yet, I am using EAS with Exchange.
06-06-2012 03:30 PM
I have thee accounts. A pop one (Shaw), Gmail and live.com (microsoft). As stated, the messages app only works for a couple of hours after a reboot, then it just comes up blank (green circle doesn't move). When I then open Accounts, none appear, just the green circle going round and round.
06-06-2012 03:37 PM
try removing the shaw one and see if it persists
if ok after try using gmail to access the shaw account and read items in gmail instead
06-07-2012 09:43 AM
I doubt this will work since other people (on Cracberry) have the same problem running just a single email account. My accounts used towork well so i think it may be related to the latest update. Thanks for the sjggestion though.