03-10-2012 12:02 PM
I just recently purchased a BlackBerry PlayBook in the U.S. and have the following
When I open the AppWorld the menue buttons often don't respond at all,
sometimes only after pressing on them hard for many times. Sometimes the opening pages stutter
or hang slightly.
The "normal" desktop screen of the playbook works fine in regards to tapping
on icons so do the applications like the camera, youtube etc. which
were already installed from the start.
The main problem is that the I downloaded a book from the AppWorld, which
installed properly, but now I cannot find out how to open/read it.
The book/this app only shows up in "my world" and not on the main
screen - with the "delete" button beside.
When I tap on the book only the information of the book opens up with
the possiblity to download it (!) - and I can write a review.. but I
cannot find out how to read it!
I tried to find answers online without any luck.
Also the ebook by Kobo and all the other apps in "my World" won't open
- they also only are in the "my world" section in the AppWorld but not
on the main screen and I also cannot use either of them.
I erased the weather app from my desktop (which was there when I bought it) and tried
to download another one from the App World for free.
Same problem: it downloaded fine (I can see the bar going ti 100%) but then it does not show on my
I tried to press the 3 buttons power and volumes at once but that didn't do anything at all..
I am really frustrated as I bought the playbook in the U.S. and am now
back home in Austria..
I really hope that you can help.
Thank you for your time!
Solved! Go to Solution.
03-11-2012 04:43 AM
03-11-2012 01:09 PM
Many thanks for your quick reply! I managed to make my Apps work - but it's really tricky what I have to do so that the'll appear on the main scree..
I'd like to share this here, as maybe somebody else has a similar problem:
I tried to reset the playbook with the software (acc.to the page where you sent me the link) but that didn't do anything.
So I made a "security wipe" which is in the playbook-settings (found the how-to-do-that on YouTube).
Then I installed an App - same way as before - and - it worked and the App showed up on the 1st screen (there are 2 desktop screens as default). Now the 1st screen was full and I tought the next app will appear on the 2nd screen - but it didn't!
After doing a security wipe twice again I noticed that when I moved an app to page 2, suddenly out of the blue one of the previously installed apps appeared!
So i moved some of the apps from the 1st screen to the 2nd and 3rd, to make room and only then the downloaded Apps would show on the 1st screen! Isn't that weird??!
The problem that the screen is hanging in the App World and the buttons can't be activated sometimes is stil there but at least I can download & use apps - even if I'll have to move some apps to pages 2, 3 etc. to make room..
well - it's not perfect but at least I can use my playbook now!!
Thanks again for your help!!!
greetings from Vienna,
03-11-2012 01:17 PM