09-30-2012 11:14 PM
Here is The situation:
I bought my playbook on Jan.2012, but couples month ago I lost my charger, but it was OK because I have an extra Blackberry Charger (bb 8900). It was working great since like a month or so it won't charge anymore.
When I connect it to The charger I get red led for about 15 sec , red battery with bolt, and then pulsating yellow led.
I tried stack charge: no result
(cycles of 2mins/2mins, 2min/10sec, 15secs/2secs)
tried to update playbook: download and install but wont reconnect to tablet
I purchased a Blackberry rapid charging stand for playbook (in case USB port may be damaged): here.. The playbook turn on after several minutes at set-up screen. I followed all steps but then it says battery too low to update and stay at 0%. I left it on this screen for 50+ hours and wont change When I take it from base it shut down instantly.
1-Calling support is NOT an option, I live in Dominican Republic.
2-No blackberry support office/store over here.
Sorry my bad English
10-01-2012 03:57 PM
It seems like nobody can help me this is really disappointing because I spent 3 0 US$ to get the charger without result. I liked my playbook but I think the end of blackberry at least on tablet its here..-
10-01-2012 05:24 PM
10-02-2012 12:04 AM
Here is a compilation of images showing my playbook where I'm actually stuck >> Playbook on but wont charge
now if I restart, disconnect, hard reboot or anything it will start with red led then yellow pulsating led and then the final step from setup.
10-02-2012 11:33 AM - edited 10-02-2012 11:41 AM
I am confused why a simple charging problem requires you to re initialize the playbook that way. It does suggest you have lost all your datas at any rate as carrying on with that process will wipe it.
If it really will not get past that red battery graphic al 0% then I would suggest it's a battery hardware problem which requires a repair. If you cannot get to a repair shop due to your being in a country remote from normal Blackberry support you might like to try gently prizing off the back with nylon pry tools, or a credit card, undo the two screws securing the battery strap then put them back. There are at east two vids on You Tube. it will void any remaining warranty.
10-02-2012 12:19 PM
10-02-2012 12:35 PM - edited 10-02-2012 12:36 PM
Heres a pic from one of the vids. Take it off, count to 10. screw it back. Please come back if it works as this problem is getting serious.
10-02-2012 03:12 PM
I'm on my way to the store because the screwdrivers set I have doesn't fit to unplug the battery.
while messing around I pressed lock after pressing power button and it locked itself and when I write my password I can use my playbook!! With a lot of bugs of course (no bridge icons, top bar not working just settings) but tetris is working fine! Browser , calendar and pictures.
10-02-2012 03:51 PM
That's great,.. now charge charge charge.