BlackBerry® PlayBook™

[saeid_esf]

Hi .

I have problem with my play book and Wi Fi .

my problem is that the play book connects to the internet , but after 2-3 minutes it goes off of internet and for the next 2-3 minutes the internet is off .

I tested my AAAAAAAAAAAAAAALLLLLLLLLLLLLLLLLLLLL internet devices and it didn't changed .

Something that made me very surprised is that "RIM" does NOT have any customer service in my language, Persian :-O .

I am sooooooooo sorry about my choice , playbook :-< . I paid almost $300 but i just gave a 10" LCD to see movies and do some childish games... .

That's why RIM can not make their users happy . I didn't gave any answer from any one . I even have gone to somewhere and someone has called instead of me with customer service and he( C service )  told him that the problem is from my router , I changed my place , my router , I even did off all things that they use Wi Fi , but my problem kept as my problem...

IS THERE ANYBODY WHO CAN ANSWER MEEEEEEEEEEEEEEEEEEEEEEEEE??????????????

[harshvardhan19]

Go to the shop from where you purchased it.

Update software.

[harshvardhan19]

Why don't you get your PlayBook checked from a technical person ?
I mean, from any shop..they will provide much better assistance.

[saeid_esf]

I went to the shop that I bought it . He just said "call customer service , they will help you" . I called customer service but...

I am in toronto-Ca . do you know how can I check it with a technical person?

[JSanders Resident Expert]

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saeid_esf wrote:

I am in toronto-Ca . do you know how can I check it with a technical person?

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Customer service / Tech Support for the PlayBook can be called from Toronto.

[Lost_at_Sea]

Here are some Knowledge Base articles you can read about wifi. Maybe there is something there that will help you. KB26522, KB29211, KB26096. If your router is set for 802.11n, TKIP AND WEP, the PlayBook does not support it. It likes 802.11g, WPA and AES .

[saeid_esf]

I called them . they said we will try to find a costumer service  who can speak persian and then call you ,. but from a week ago they didn't call me . Does it mean that RIM does NOT have persian costumer service? I thought all the companies have at least one persian customer service but...

[saeid_esf]

Hi

I think you didn't understand what is my problem . I DO connect to the router , but after 2 minutes it goes off and still off for the next 2-3 minutes OR dou to when I restart the tablets's Wi Fi ( not restart the tablet ) .

[saeid_esf]

Nobody knows what should I do about this situation?

[JSanders Resident Expert]

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saeid_esf wrote:

Nobody knows what should I do about this situation?

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Yea, I think you should call the PlayBook warranty service like I've already mentioned.

Why do you need "persian costumer" service.

Seems you speak (or type) English pretty well.. from what I can see.