BlackBerry® PlayBook™

[Maggz23]

My 16GB PlayBook wont upgrade. I have tried OTA 4 times. Each time, the file downloads successfully, then it installs successfully prompting me to restart. I restart, get the BB PB logo for about 3-5 mins, it goes back to black screen, i get the BB PB log ofr 3-5 mins, it goes black a third time this time it loads back up compeltely, but it is back to version 1.0.8!!

Then i tried to use DM, it downloads and install successfully, says to remove USB to continue, i remove it, the PB reboots, same process as above 3 times and is back in V1.0.8.

I do not want to do a security wipe and try because i dont want to lose the same game data i have. Doing a backup on DM wont save those files i believe?

Please any help!? i need 2.0 for work!

[Lost_at_Sea]

Have you tried holding the power buttons both volume buttons down for 15 seconds. Wait A minute, press the power button only until the red light comes on. It should start. Try it and let me know.

[secondpulse]

hi, I am having the same problem. also sitting on 1.0.8.6067. i am trying to follow your suggestion doing it again.

[Lost_at_Sea]

How many GB of data do you have on your PB. OS2 is 4.05 GB in size. Do you have sufficient room for the installation?

[JSanders Resident Expert]

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Lost_at_Sea wrote:
How many GB of data do you have on your PB. OS2 is 4.05 GB in size. Do you have sufficient room for the installation?

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Actually, the OS download is about 400MB in size.

[Lost_at_Sea]

Yes, you are correct. It has been a long day. Thanks for the correction.

[secondpulse]

i've already deleted all my videos..... ~~>_<~~~

[Maggz23]

HI

Tried hard reset and redownload.

Download worked, instlal worked, clicked restart, then on reboot, had 3 PB BB screen come on during 10-15min restart and then boots back up into V1.0.8!

Anyone else ideas?

[secondpulse]

any experts? i dont think holding on the start button and volume buttns works

[Maggz23]

It does,

Depending on your version your running, holding just the power, the power + Volume up buttons, or the power + volume up + volume down will make it do a force shutdown, which then you can hit power and turn it back on.

But dont worry i tried it and still after update it reloads in 1.0.8