Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® PlayBook™

Reply
New Contributor
MontyZ
Posts: 4
Registered: ‎01-31-2013
My Device: PlayBook
Accepted Solution

Playbook Charges From Charger But Not Computer

I purchased a Blackberry PlayBook in late January 2013 and did very little with it until the HDMI cable and the book "BlackBerry Playbook Companion" that I had ordered arrived.

 

I tried all the features as I progressed through the book and everything worked as intended except for one thing.  Although file transfers and backups worked fine using Blackberry Desktop Software and the supplied USB cable it will not charge from my computer (Dell Inspiron i5 running Windows 7 & Playbook OS 2.1).  The playbook displays the message "Unable to charge battery with connected source" when connected to my computer.

 

The external USB charger that came with the Playbook charges the unit with no problems.

 

Even though the supplied cable did data transfers fine do you think the cable might still be bad?  Will any standard USB to micro USB work with the Playbook?

Please use plain text.
New Contributor
MontyZ
Posts: 4
Registered: ‎01-31-2013
My Device: PlayBook

Re: Playbook Charges From Charger But Not Computer

Please ignore my inquiry.  According to the manual the newer Playbooks with the ver 2+ operating systems will not charge from a computer.

Please use plain text.
Contributor
DragonR1
Posts: 34
Registered: ‎12-19-2012
My Device: bb playbook

Re: Playbook Charges From Charger But Not Computer

guess that answers my problem too mine no longer charges from the computer...

Please use plain text.
Guru III
knottyrope
Posts: 30,583
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Playbook Charges From Charger But Not Computer

mine will charge from a PC, but not on all PCs

 

it depends if your PC can handle the current needed to charge it

 

with playbook off, it should charge on most PCs slowly

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 5.0.4 and BES 10.2.2 with Exchange 2010 and SQL 2008


Please use plain text.