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julie29
Posts: 1
Registered: ‎12-02-2012
My Device: playbook

Playbook Charging port

I was given a playbook last year for Christmas.  I have had repeated problems with the charger and recently took it to a local phone repair store.  after looking at it,  and trying numerous chargers, he said it is the port on the playbook.  He suggested taking it to rim and asking for an exchange on it.

The playbook was purchased by my friend via a contact at rim who was laid off this year.

any ideas where I go to talk to someone at RIM about perhaps getting it replaced?

thanks

JSanders
Posts: 86,583
Likes: 23,198
Solutions: 5,992
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Playbook Charging port

Call your PlayBook support number, RIM has been quite helpful in supporting these issues.

www.blackberry.com/playbook

 




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Trusted Contributor
nikmaster
Posts: 116
Registered: ‎11-10-2012
My Device: BB Playbook

Re: Playbook Charging port

Do you use USB charger or Rapid charger? There are 2 ports on playbook for charging. You can try second one



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JSanders
Posts: 86,583
Likes: 23,198
Solutions: 5,992
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Playbook Charging port

They are using the USB charging port.

 

They would need to purchase separately a magnetic rapid charger to use the second post to which you refer.




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Trusted Contributor
nikmaster
Posts: 116
Registered: ‎11-10-2012
My Device: BB Playbook

Re: Playbook Charging port

[ Edited ]

By the way, what is the point of making 2 charging ports? Just to make some money on selling additional chargers? :smileyhappy:



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JSanders
Posts: 86,583
Likes: 23,198
Solutions: 5,992
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Playbook Charging port

hahaha, choice?




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Trusted Contributor
nikmaster
Posts: 116
Registered: ‎11-10-2012
My Device: BB Playbook

Re: Playbook Charging port

But if there is a charger, why would I buy second one? And I can also charge by USB cable.



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JSanders
Posts: 86,583
Likes: 23,198
Solutions: 5,992
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Playbook Charging port


nikmaster wrote:

But if there is a charger, why would I buy second one? And I can also charge by USB cable.


 

Don't worry about it. It is a choice. You don't have to do so.

 

I made the choice to do so and am much happier with it.

 




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Forums Veteran I
jarviser
Posts: 1,625
Registered: ‎02-28-2012
My Device: Two PB's

Re: Playbook Charging port


nikmaster wrote:

..... And I can also charge by USB cable.


Very slowly and only under certan conditions. Read the manual.   And if you use playbook on usb charge socket whilst working, say on your lap,  you will soon find out why it's a bad idea.

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Guru III
knottyrope
Posts: 30,785
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Playbook Charging port


nikmaster wrote:

By the way, what is the point of making 2 charging ports? Just to make some money on selling additional chargers? :smileyhappy:


many of the smart phones had charge cradle poiints like the curve 8300 series, bolds and some others. I guess they wanted to keep the trend of this.

 




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