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BlackBerry® PlayBook™

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New Contributor
prav8388
Posts: 2
Registered: ‎10-16-2012
My Device: Playbook 16 GB Wi Fi

Playbook Display Problem

Hello,

 

I have a playbook 16Gb version which I purchased last dec. When I turned on the playbook from the standby mode the display turns grey with some vertical white lines. I have to repeatedly press the power button until the display is normal. Sometimes it dosnt even display the home page, displays the grey screen again.

 

What can be done to resolve this issue?

 

I am still under the warranty so is there  way i can send it to RIM for repair?

 

Thanks!

Forums Advisor I
chaosdivine
Posts: 511
Registered: ‎09-16-2012
My Device: BB PlayBook (32 GB Wi-Fi OS 2.1.0.1314) and Torch 9810 (OS 7.1.0.746)

Re: Playbook Display Problem

Your fastest way to get the answers you're looking for is to call technical support. Since you're under warranty, you should get some action much faster than through these forums.

 

I wouldn't be surprised if the telephone call takes up to an hour of your time though as they will most likely ask you to troubleshoot before giving you an RMA number. If you search these forums you will see some similar threads.

 

North America Toll Free: 1-877-255-2377

UK Toll Free: 0808 100 7466

Europe: +44 1753 558400

Worldwide: +1-647-426-1108

Trusted Contributor
chamarts
Posts: 108
Registered: ‎01-18-2012
My Device: 9360

Re: Playbook Display Problem

I am having problem, am from  India and I don't find the customer support number nor the customer service center for playbook. my kid is missing watching youtube videos on this and my pc speakers not working. 

 

appreciate quick help. 

Contributor
prabodpai
Posts: 25
Registered: ‎07-27-2012
My Device: dont have

Re: Playbook Display Problem

Hello chamarts... from which state are you from? give me pin code of your area i will give u the address of the nearest service centre
Trusted Contributor
chamarts
Posts: 108
Registered: ‎01-18-2012
My Device: 9360

Re: Playbook Display Problem

040 hyderabad 

Trusted Contributor
chamarts
Posts: 108
Registered: ‎01-18-2012
My Device: 9360

Re: Playbook Display Problem

Hyderabad 500 046

New Member
sathiesh
Posts: 1
Registered: ‎11-28-2012
My Device: playbook

Re: Playbook Display Problem

Hi,

I am having the same problem and the camera is also not working.

Can anyone let me know the service centre in chennai.

 

Sathiesh