BlackBerry® PlayBook™

[vocaphone]

 I have just bought a playbook and after connecting to wi-fi and starting the update software process it tells me.Could not activate tablet (3001). Try changing your settings..But which settings ? Could anyone advise..?/ thanks..

[ThinSTAR]

Did a google: 

I am pleased to say that this has worked for me.Downloaded Blackberry desktop software. Rebooted Playbook whilst connected to desktop. Box popped up with "update" option. Clicked that. Playbook powered off and installation began. 2 hours later installation finished and an error message popped up. Disconnected from computer and everything loaded perfectly. 

Hope it helps 

[knottyrope]

Skip backup part since it is new.

First I would like you to do a Back Up of your PlayBook using your computer and BlackBerry Desktop Software.

This can be downloaded for free from http://us.blackberry.com/apps-software/desktop/

After the Back Up is complete I need you to unplug your PlayBook and then push and hold down the Power Button until the unit Force Powers Off.

Now, while Desktop Software is still open on your computer and the PlayBook Powered Off, Connect the PlayBook to your computer.

You should see and error screen from Desktop Software pop up that has the options to Retry, Update, or Cancel.

QUICKLY choose the Update option.

This will erase all the information off of your PlayBook and Re-Write the Software back onto it. Once it's complete your PlayBook will need to go back through the setup wizard, and you can then perform a restore using Desktop Software to return your information. The only thing that won't come back after the restore are the apps that you downloaded from App World but they can be easily Re-Installed using the My World feature in App World.

[vocaphone]

Thanks for that.. am downloading update as you suggestef...tell you in two hours if it worked..many thanks

[vocaphone]

thank you.... will try this and see what happens..

[knottyrope]

kewl, did it work well for you?