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BlackBerry® PlayBook™

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New Contributor
LakeviewG
Posts: 3
Registered: 02-21-2012
My Carrier: Telus
Accepted Solution

Playbook OS2 - Gmail account setup but constant login required

I was able to set up my Gmail account for email, calender and contact sync, all worked fine. But I am constantly prompted to enter my password. Usually every couple of minutes. Not sure what to do.

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New Contributor
playbookplayboy
Posts: 3
Registered: 02-21-2012
My Carrier: not relevant

Re: Playbook OS2 - Gmail account setup but constant login required

I have exactly the same problem. And the password often doesn't "take", and I get prompted again.
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New Contributor
dmedvedjko
Posts: 4
Registered: 02-22-2012
My Carrier: T-Mobile Poland

Re: Playbook OS2 - Gmail account setup but constant login required

Exactly the same problem here.
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Regular Contributor
jrsc109
Posts: 71
Registered: 07-07-2009
My Carrier: Vodafone UK

Re: Playbook OS2 - Gmail account setup but constant login required

I had the same problem - then I turned off Two Step Verification.

 

Now it works without problem.  Maybe not the ideal solution, but it got me up and running..

Love Me - Love My BlackBerry
-------
Bold 9900 OS: 7.1.0.342

PlayBook - 2.0.0.7971
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Developer
Innovatology
Posts: 633
Registered: 03-03-2011
My Carrier: Vodafone

Re: Playbook OS2 - Gmail account setup but constant login required

Some suggestions:

  1. try via Wifi, not via Bridge.
  2. in Gmail (desktop)
    • reset your password. An old or weak password is treated with suspicion by Google.
    • go to Settings > Forwarding and POP/IMAP, make sure IMAP is enabled.
    • go to Settings > Labels, make sure all System labels are shown and shown in IMAP.
    • go to Settings > Account and Import > Other google account settings and disabe 2-step verification
  3. from the PB browser, go to https://www.google.com/accounts/UnlockCaptcha, type your e-mail and password and tap Unlock
  4. in PB Messages app, remove and re-add the Gmail account
Files & Folders, the unified file & cloud manager now with SugarSync, Box, Dropbox, Google Drive, Google Docs, Zip and e-mail. Free 3-day trial - Jon Webb - Innovatology - Utrecht, Netherlands
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New Member
fchang
Posts: 1
Registered: 02-22-2012
My Carrier: well, PB is wifi only

Re: Playbook OS2 - Gmail account setup but constant login required

For 2-step verification, add PB as another application and use the new generated password. Also, I turned OFF 'Push' and it seems to work better now. I think the problem is that the Message app tries to connect to Gmail every 5 seconds under push mode.
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New Contributor
LakeviewG
Posts: 3
Registered: 02-21-2012
My Carrier: Telus

Re: Playbook OS2 - Gmail account setup but constant login required

Thanks for the suggestion! The issue seems to be resolved now.

All I did was turn off 'Push' under the advanced settings of the Accounts tab and so far (after about 2 hours of use) I have not had to sign in again. (I did not make any changes to the 2-step verification because I didn't understand what that was or where to make the change. But it looks like I don't have to do anything else other than turn off the Push setting.)

Just for the record I only have Gmail set up as an account.

So far, I am liking OS2 - vast improvement over the original OS. But hoping that Netflix submits an app - would like to be able to access my Netflix account to view movies on my PB.
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New Contributor
playbookplayboy
Posts: 3
Registered: 02-21-2012
My Carrier: not relevant

Re: Playbook OS2 - Gmail account setup but constant login required

I haven't touched the push settings but by changing my Gmail pwd and deleting and reestablishing the account on the PlayBook the problem seems to be solved.
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New Contributor
dmedvedjko
Posts: 4
Registered: 02-22-2012
My Carrier: T-Mobile Poland

Re: Playbook OS2 - Gmail account setup but constant login required

Same here: renewing Gmail password and re-creation of the account on PB solved the issue.
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Contributor
hazanjo
Posts: 17
Registered: 10-09-2011
My Carrier: Cogeco

Re: Playbook OS2 - Gmail account setup but constant login required

Do you find "push" on the PlayBook or on my laptop? Changing my password and re-creating the account worked for about 5 minutes
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