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BlackBerry® PlayBook™

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New Contributor
goodguyry
Posts: 5
Registered: ‎07-10-2013
My Device: BlackBerry Playbook
My Carrier: T-Mobile

Playbook Screen Stuck Upside Down

I don't know how to correct my screen. I have to hold it upside down with the power and volume buttons on the bottom, rather than the top when looking at the screen. Any suggestions will be greatly appreciated.

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Contributor
JohnyBGood
Posts: 44
Registered: ‎02-26-2013
My Device: Playbook & 9810 Torch
My Carrier: Wind Mobile Canada

Re: Playbook Screen Stuck Upside Down

LOL

 

Either Restart, or disable orientation lock.  Orientation lock is the little symbol 2 symbols left of the wi-fi symbol (top right, next to the clock).

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New Contributor
goodguyry
Posts: 5
Registered: ‎07-10-2013
My Device: BlackBerry Playbook
My Carrier: T-Mobile

Re: Playbook Screen Stuck Upside Down

Thanks, but it didn't work. As it was resetting, it seemed to work, but then the screen flipped and wouldn't return.
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Contributor
JohnyBGood
Posts: 44
Registered: ‎02-26-2013
My Device: Playbook & 9810 Torch
My Carrier: Wind Mobile Canada

Re: Playbook Screen Stuck Upside Down

[ Edited ]

There are orientation lock videos on youtube, like this one: http://youtu.be/ekh5tiHUzK8 , http://youtu.be/6uoQBbfh5uM etc.

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New Contributor
goodguyry
Posts: 5
Registered: ‎07-10-2013
My Device: BlackBerry Playbook
My Carrier: T-Mobile

Re: Playbook Screen Stuck Upside Down

The orientation unlock is disabled, that was the easy part. any other suggestions? Would it help if I attempt to take a video and post it?
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Contributor
JohnyBGood
Posts: 44
Registered: ‎02-26-2013
My Device: Playbook & 9810 Torch
My Carrier: Wind Mobile Canada

Re: Playbook Screen Stuck Upside Down

Could you try to run a portrait App from the App Store?  That will force it to change orientation.  And then Restart, again...or better yet, Shut Down.  I'm by no means a Playbook expert, just giving you tips on what I would personally do...

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New Contributor
jaxon05
Posts: 4
Registered: ‎07-12-2013
My Device: Blackberry Bold 9900
My Carrier: Vodaphone

Re: Playbook Screen Stuck Upside Down

Hold the Playbook the right way up and tilt the top of the screen away from you.  You may need to hold it in that position for a while until it rights itself.

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New Contributor
goodguyry
Posts: 5
Registered: ‎07-10-2013
My Device: BlackBerry Playbook
My Carrier: T-Mobile

Re: Playbook Screen Stuck Upside Down

Thanks for the tips, I do greatly appreciate them. This didn't work. I am starting to think that it may be defected or have some type of bug. This really stinks because I really don't use it much, and thought it should last longer than a year.

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Contributor
JohnyBGood
Posts: 44
Registered: ‎02-26-2013
My Device: Playbook & 9810 Torch
My Carrier: Wind Mobile Canada

Re: Playbook Screen Stuck Upside Down

Hold it out straight in front of you in the orientation you'd like to see it in and gently shake it like your driving an arcade racer w/ a steering wheel (w/ extremely short bends vs turns).  This tip comes straight from my IT buddy, who owns a bunch of Playbooks.

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New Contributor
goodguyry
Posts: 5
Registered: ‎07-10-2013
My Device: BlackBerry Playbook
My Carrier: T-Mobile

Re: Playbook Screen Stuck Upside Down

I decided to wipe it and start from scratch. Thanks again for all the tips.

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