05-20-2011 04:52 PM
I just called support today for my issue, very pleasant and helped me along with my unique issue. Should hear back in a few days as the issue is known and I found a few things out to assist with a fix.
05-20-2011 05:18 PM
05-20-2011 05:41 PM
The people I've talked to at RIM support have always been very courteous and have always tried to help. Most of my calls ended with something along the lines of "That is not currently supported on the Playbook", or "There are no plans to implement that feature at this time." I never intended to imply that the people answering the phones were rude or didn't know what they were talking about, it's just that there is a lot that they just can't fix and they can't answer any questions about when it might be fixed.
I suspect that a lot of the problems I have with the Playbook will be fixed by app developers before they will be fixed by RIM, as is the case with the File Manager.
05-20-2011 08:58 PM
05-21-2011 12:16 AM