08-22-2012 07:24 AM - last edited on 08-22-2012 07:43 AM by KarlaDJR
I own a blackberry playbook tablet.
The SN is 134422566854.
Date of Purchase - Dec 31, 2012.
The main issue with that is, the volume button is not working.
I gave it in a local service center, located here in my hometown LUDHIANA in order to get it fixed.
But i was denied the support.
I asked the reason, in return i was told that the rubber lining besides the LCD is not in place.
And they denied fixing the issue for me.
I dont even have any tech support number, so that i can call and log my complaint.
It wasnt provided in the box pack.
I tried to find it online.
I found it anyhow.
But when i called in the tech support number, i was not able to reach that number.
it said that the number is not valid.
Now the main issue as i told you is with the volume button.
its not working.
So i want to get it fixed.
The device is still under warranty and i really dont want to escalate this issue to higher authorities in BLACKBERYY INDIA.
Please look into the mattert A.S.A.P.
08-22-2012 12:04 PM