05-23-2012 07:51 AM
I have done the above many times.
I can confirm that device manager 7 is installed through add/remove programs, but when I look in device manager it shows 220.127.116.11
I can not get my playbook running the 18.104.22.1688 to show up as "Z" drive.
In Desktop Software it shows my "Software Version" as 0.0 Bundle 0
It then says that an update is available, 2.0.1 Bundle 358
I already have this.
I have been struggling with this for weeks now.
I am a big blackberry fan, but wow, this is unreal, I can not get videos on my playbook for travel anymore.
Any ideas would be appreciated.
05-23-2012 12:36 PM
I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier
05-23-2012 01:21 PM - edited 05-23-2012 01:22 PM
I don't know where I read this, but I read that BlackBerry did an update so that u can't share backup files anymore with any blackberry and that it is linked to your blackberry ID. Update 22.214.171.1248 is the first to use it and there is an update to blackberry desktop software coming, 7.1, if it isn't out already. I get what you're saying, that is happening to me also. I haven't plugged mine in to the computer for weeks now because of this. But at least it isn't our fault!
The encrypted backup has nothing to do with playbook not connecting to your PC.
Maybe you would be better with enabling filesharing on playbook. I use it to transfer stuff to my kids playbooks so they can still use them while I add music, pics, vids