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BlackBerry® PlayBook™

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Camidome
Posts: 3
Registered: ‎03-04-2011
My Device: Torch
My Carrier: Rogers

Playbook and Torch Text Message and BBM Notification Failure

I just purchased a 32 gig playbook and it's sync with my Torch 9800 went beautifully.

All functionality worked perfectly.

 

Today, however, when I get a text message or BBM, the playbook no longer plays a sound to notify.

The Torch notifies me of the message/BBM and they both appear on the playbook, however, there is no sound on the playbook to let me know it received a message.

 

It should also be pointed out that if I receive an email message, the playbook does notify me with a sound.

 

Any suggestions?

 

Thanking you in advance.

My piano is forte
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BlackBerry Technical Advisor (Retired)
hatchback
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Playbook and Torch Text Message and BBM Notification Failure

Hey Camidome,

Welcome to the BlackBerry® Support Community Forums.

 

Have you verified the Audio Notification volume is turned up on the BlackBerry® PlayBook?

1.  Tap Settings
2.  Tap Sounds and Notifications

 

Thanks.

 

-HB

 

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