Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® PlayBook™

Reply
New Contributor
d_craig_s
Posts: 4
Registered: ‎05-10-2011
My Device: Playbook & Torch
My Carrier: Telus

Playbook browser random crashes

I have had my Playbook for almost two weeks now. I am most frustrated with the browser crashing for no reason. This has occured while visiting multiple types of sites and pages.

 

example:

watching video clip on webpage (not youtube)

having 3-4 tabs open and it decides to close (pages sittig open, not doing anything on the pages.

when minimizing the browser....it just disappears.

It is very random so hard to make sense of.. but getting frustrated as the restart requires relogging into multiple sites..  etc..

Please use plain text.
Contributor
wendeebee
Posts: 21
Registered: ‎04-22-2011
My Device: playbook
My Carrier: rogers

Re: Playbook browser random crashes

This happens to me as well. Extremely frustrating.
Please use plain text.
Developer
DT655
Posts: 71
Registered: ‎04-27-2011
My Device: Bold 9700 and Playbook 64
My Carrier: Rogers

Re: Playbook browser random crashes

i multitask a lot on it flipping back and forth between the browser and other apps. It happens a lot when you have multiple tabs and apps open. a link restore option like desktop browsers have would be nice. then i wouldn,t care if it crashed.
Please use plain text.
New Contributor
Matador74
Posts: 7
Registered: ‎04-20-2011
My Device: Blackberry 9800 & Playbook
My Carrier: Telus

Re: Playbook browser random crashes

Go into settings for your browser....there is a setting you can enable.....that way when it crashes....you can just open your browser up and it will open the tabs that were open before
Please use plain text.
Trusted Contributor
Tony86
Posts: 149
Registered: ‎05-07-2011
My Device: BLACKBERRY PLAYBOOK
My Carrier: ICE

Re: Playbook browser random crashes

[ Edited ]

Hi d_craig_s:Walkman:

 

Try deleting the cookies from your browser, this might help.

 

This is how to do it.

 

1. Open your normal browser on the PB

2. Open the menu (swipe down from top frame)

3. Select options

4. Select Privacy and security

5. Select clear all

 

Please let me know if this helps!  Thanks!

 

If this was helpful for you please give kudos and/or mark as a solution! thanks!!!

Please use plain text.
Trusted Contributor
LuayS
Posts: 104
Registered: ‎06-06-2011
My Device: BlackBerry Bold 9700 // BlackBerry Playbook
My Carrier: Rogers

Re: Playbook browser random crashes

I've been getting this problem very frequently as of late, I presume it is because the browser is running out of memory.

Any known fixes? Hopefully 1.07 fixes it otherwise.
Please use plain text.
Forums Veteran I
aandras
Posts: 2,359
Registered: ‎04-19-2011
My Device: Z10 & Playbook
My Carrier: Verizon Wireless

Re: Playbook browser random crashes

Did you clear the cache?
Be a Shepard and not an iSheep.
Please use plain text.
New Contributor
Baitzy
Posts: 4
Registered: ‎03-25-2011
My Device: Playbook
My Carrier: N/A

Re: Playbook browser random crashes

Problem I've had is when I have multiple tabs open in the browser and close one, the whole browser closes.  I know that it consistently happens when there are two tabs open with the current tab being pictures on facebook (I hate the facebook app as many of the things I am looking at are groups or events).  When you close the tab with the picture, the browser closes.  I've also had this happen when purchasing plane tickets and I opened the terms and conditions page in a second tab :smileymad: Frustrating!

Please use plain text.
New Contributor
Kalamazoo
Posts: 9
Registered: ‎08-12-2011
My Device: Sprint /Nextel 8350i and 16GB Playbook

Re: Playbook browser random crashes

Yes, I have not only this problem but even sudden unauthorized reboots which really is bothersome. Also the Bridge connection works flawless then it takes many attempts on other days...maybe I am not cut out to be an alpha or beta customer yet...any comments are much appreciated as I am evaluating this for business efficiency.

Thanks,
8350i Sprint Nextel / Playbook 16gb
Please use plain text.
Developer
RapsFan
Posts: 442
Registered: ‎08-02-2010
My Device: Z10
My Carrier: Telus

Re: Playbook browser random crashes

This is extremely annoying. Happens to me lots, even when browser is the only app open.
Please use plain text.