Welcome!

Welcome to the Official BlackBerry Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
inside custom component

BlackBerry® PlayBook™

Reply
New Member
rebecca_mc
Posts: 1
Registered: ‎12-19-2012
My Carrier: O2

Playbook falls off wifi but all my other wifi devices don't

Hi,

When using my Playbook the wifi link keeps breaking so I have to login again. I use wifi on my phone and laptop but they don't have the same issues. Is this a fault with my playbook or a common issue? Doe anyone have any suggestions to help me sort this out?

Please use plain text.
Forums Advisor III
jarviser
Posts: 1,484
Registered: ‎02-28-2012

Re: Playbook falls off wifi but all my other wifi devices don't

[ Edited ]

It's an issue if your router uses "outlawed" protocols. Make sure the router is set up for WPA2 (AES) encryption and you should be OK.  

 

802.11g will also happily run on WPA which is what I use with no problems, ever.  

 

Many routers come with (WPA+WPA2), some maybe with WEP or TKIP on 802.11n, and both are disaster for Playbooks because of the new licensing regulations.

________________________________________
If not BB10 then at least give us Jellybean player.
Please use plain text.