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BlackBerry® PlayBook™

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New Contributor
Posts: 2
Registered: ‎12-26-2012
My Device: Blackberry Playbook 1345-0344-7259
My Carrier: T-Mobile

Playbook freezing, No audio on videos

Since last updt, my PB keeps freezing while I'm searching & to rectify I have to exit out of the browser completely & start all over again.  Also, I don't have any audio on any videos . I am not bridged to my cell phone.  Can anyone help me?

Forums Veteran III
Posts: 3,777
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Playbook freezing, No audio on videos

Have you restarted the playbook?

Is the audio issue present on all videos?  I know there is a demo video on the device.  I'm trying to narrow down if its a particular website.  Does the youtube app have sound when you play videos from there?

Here is a support number for playbook too:

http://us.blackberry.com/support/tablets/playbook/contact-support.html

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New Contributor
Posts: 2
Registered: ‎12-26-2012
My Device: Blackberry Playbook 1345-0344-7259
My Carrier: T-Mobile

Re: Playbook freezing, No audio on videos

Restarted PB & all is back to working order. Many thanks.