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BlackBerry® PlayBook™

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ajigjagger
Posts: 1
Registered: ‎10-05-2012
My Device: blackberry playbook
My Carrier: M1

Playbook is stuck at update page .

I've been trying to update my playbook , but it always says " Could not activate this tablet. (3001) " . Therefore IM stuck at this page and I can seem to go back accept to go to the setting menu to alter my wifi options . PLEASE HELP GUYS !!

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BlackBerry Technical Advisor (Retired)
FrankieS
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: Playbook is stuck at update page .

Hi ajigjagger,

 

Welcome to the Support Community!

Could you please try reconfiguring your Wi-Fi® setup or trying to connect to another Wi-Fi® network before retrying to setup your BlackBerry® PlayBook™ tablet? This KB article should help you make sure you have an internet connection on your BlackBerry® PlayBook™ tablet to complete the setup. "Troubleshooting Wi-Fi and networking on the BlackBerry PlayBook" http://bbry.lv/GRGCdD

 

Hope this helps.


-FS


 


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