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BlackBerry® PlayBook™

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New Contributor
Posts: 6
Registered: ‎11-15-2012
My Device: Playbook 32G
My Carrier: Shaw.ca

Playbook media player error

I recently downloaded the free audio bible - world english bible version. It took several hours to download but seemed to work fine for a couple of inquiries. The next time I tried to use it, nothing would come up when I pressed the icon, only grey. I decided to unistall it and install again. This time it only took a minute to reinstall so I figured something was not right. I have since unistalled it again as there was still no response, only the color grey. I have also noticed that none of my music will play now, I keep getting the error "not communicating with media playe"r. The slacker radio app also will not work. It seems as if all music has shut down. I can get youtube video to work with audio. So what can be done??
Developer
Posts: 69
Registered: ‎10-07-2010
My Device: Pearl 9105 - Playbook 16Gb
My Carrier: Tigo

Re: Playbook media player error

I dont see any other solution than wiping your Playbook.

 

But you should try following @blackberryhelp ask them to follow you and ask them to follow you.

 

You should also try writting to the developers I guess they are support@venturcon.com, you can see the address in My world, inside the app at the top right corner

Pearl 9105 6.0 Bundle 2950
Playbook 2.1.0.1032
New Contributor
Posts: 6
Registered: ‎11-15-2012
My Device: Playbook 32G
My Carrier: Shaw.ca

Re: Playbook media player error

Thanks for the direction.