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BlackBerry® PlayBook™

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caroak33
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caroak33
Posts: 7
Registered: ‎08-05-2012
My Carrier: orange

Playbook randomly Turns off

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‎08-05-2012 02:24 AM

Hi

 

After the latest software update, my Playbook now randonly turns itself off. This usually happens when i put it into standby, but also happens while using it. When it happens, it goes through the proper shutdown process as though i have pressed the off button?

Any Ideas anybody?

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JSanders
Posts: 67,059
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Registered: ‎04-01-2008
My Carrier: Verizon • AT&T

Re: Playbook randomly Turns off

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‎08-05-2012 08:36 AM

Touch the battery icon > Restart.
Watch over the next couple of days if this mysterious self shutdown continues and if so please post back here. You may need to debrick the device and reload the new OS fresh.

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.

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caroak33
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caroak33
Posts: 7
Registered: ‎08-05-2012
My Carrier: orange

Re: Playbook randomly Turns off

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‎08-05-2012 08:39 AM

Hi, and thanks.

I will try this and post either way later in the week......
Thanks for your advice.
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