BlackBerry® PlayBook™

[Mannar]

Hi,

I just got a new playbook 32gb and during the initial setup I set the language --English -- Date format -- and connected using wifi which was successful.

In the next step it started searching for updates and I found a error '1001' and unable to process.

When restart the PB I see error 3000 and changed the wifi setting by connecting to a enterprise network and still couldn't complete the setup.

Any help appreciated in this regard.

San

[JSanders Resident Expert]

See the solution posted here:

http://supportforums.blackberry.com/t5/BlackBerry-PlayBook/Playbook-initial-setup-error/m-p/1547865#...

[Mannar]

Thanks for the quick reply, but the link in step 1 is invalid

(http://us.blackberry.com/apps-software/desktop/)

please help

[JSanders Resident Expert · Accepted solution]

Ah, on that 404 error page, you would notice the link a few links down to BLACKBERRY DESKTOP SOFTWARE.

You would have clicked on that.

http://us.blackberry.com/apps-software/desktop/

[Mannar]

Hurray ...... just got my playbook upgraded to OS 2 and its works awesome.........thank a lot JSanders

cheers

[JSanders Resident Expert]

You are very welcome.

Good luck.

[chellespice_9]

hi JL Sanders,

how do i keep the pb charged as well as connected when trying to do a desktop update? i receive the same 1001 error and im trying to do the desktop tablet os update.

[chellespice_9]

hello,

do you remember how long did it take to download the os software? it seems to take really long for me adn then it completely stops.

[damoscode]

i just got a blackberry playbook, the first time i tried to set up, i connected to a wireless network but it was interrupted.
now i cant see any wireless network again, i cant connect to a router.

[saugen48]

When doing any updates it is advised to be plugged into the wall socket charger..not the usb/computer and certainly not free standing