04-03-2012 07:21 AM
I just got a new playbook 32gb and during the initial setup I set the language --English -- Date format -- and connected using wifi which was successful.
In the next step it started searching for updates and I found a error '1001' and unable to process.
When restart the PB I see error 3000 and changed the wifi setting by connecting to a enterprise network and still couldn't complete the setup.
Any help appreciated in this regard.
Solved! Go to Solution.
04-03-2012 07:32 AM
See the solution posted here:
04-03-2012 10:13 AM
Ah, on that 404 error page, you would notice the link a few links down to BLACKBERRY DESKTOP SOFTWARE.
You would have clicked on that.
04-04-2012 09:13 AM
You are very welcome.
05-12-2012 11:49 PM
hi JL Sanders,
how do i keep the pb charged as well as connected when trying to do a desktop update? i receive the same 1001 error and im trying to do the desktop tablet os update.
11-06-2012 09:03 AM