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BlackBerry® PlayBook™

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Contributor
playbook2012
Posts: 13
Registered: ‎05-23-2012
My Device: playbook tablet

Playbook will not boot even after charging

Hi All,

I have this problem for nearly a week and can not resolve.  I think this is a MAJOR ISSUE of playbook since there are a lot of complains here but NO VALID SOLUTION is offered.  I consulted all the related posts here and tried every possible solutions but nothing works.  

My Playbook can be charged until LED indicator showed a soilid GREEN.  According to Playbook manual this indicates that the battery charging process is done.  However, I can not boot up my Playbook.  When I press POWER button , LED indicator shows a red light for 4 seconds then it goes off.  LED indicator then goes dead and nothing start.

THIS IS A MAJOR PROBLEM OF PLAYBOOK.  

My question now for everybody is:

Does anyone have this problem fixed ?

Is it worth it to pay more money to get support from RIM to fix this problem ? (because if this problem can not be fixed then I will stop using my Playbook and look for an Android tablet available on the market. If this problem can be fixed, I will give another shot...)  

 

 

Forums Veteran I
aandras
Posts: 2,359
Registered: ‎04-19-2011
My Device: Z10 & Playbook

Re: Playbook will not boot even after charging

Hold the power + and - buttons at the same time for 15 to 20 seconds till it restarts. Report back your results.
Be a Shepard and not an iSheep.
Contributor
playbook2012
Posts: 13
Registered: ‎05-23-2012
My Device: playbook tablet

Re: Playbook will not boot even after charging

Hi,

Thanks for your quick reply.

I tried pressing Power and + and - simutaneously but nothing works.  I got several of my friends involved (some help pressing down buttons, etc)

Here is some more observations:

1/Sometimes the LED shows a red light for 10 seconds and everything goes dead (nomre LED)

2/Sometimes while pressing 3 buttons (Power and + and -)  I heard a sound similar to the sound when you press the button capture of a digital camera but not as loud.

 

Anymore idea ?

I think this a a MAJOR PROBLEM OF PLAYBOOK . RIM MUST HAVE REGCONIZED THE PROBLEM BY NOEW

 

Forums Veteran I
aandras
Posts: 2,359
Registered: ‎04-19-2011
My Device: Z10 & Playbook

Re: Playbook will not boot even after charging

Try contacting support.
Be a Shepard and not an iSheep.
Contributor
icemanswimmer
Posts: 33
Registered: ‎05-26-2012
My Device: 9700 6.0

Re: Playbook will not boot even after charging


playbook2012 ha escrito:

Hi,

Thanks for your quick reply.

I tried pressing Power and + and - simutaneously but nothing works.  I got several of my friends involved (some help pressing down buttons, etc)

Here is some more observations:

1/Sometimes the LED shows a red light for 10 seconds and everything goes dead (nomre LED)

2/Sometimes while pressing 3 buttons (Power and + and -)  I heard a sound similar to the sound when you press the button capture of a digital camera but not as loud.

 

Anymore idea ?

I think this a a MAJOR PROBLEM OF PLAYBOOK . RIM MUST HAVE REGCONIZED THE PROBLEM BY NOEW

 



Hi,

 

RIM knows about this.

 

Please, can you tell me what OS version do you have so I can pass it along to them? It's important. 

 

One last thing please, have you tried holding down the power button 10 secs while charging the PB?

 

Thanks

New Member
lbensadon
Posts: 1
Registered: ‎10-28-2012
My Device: PlayBook 16GB wifi

Re: Playbook will not boot even after charging

tried holding as you say + and - bottons at same time as power for 15secs, and then wait 1 mn, and restart pressing the power button, maintaining it for a loooong time, nothing occurs....

 

what can I do??