02-27-2013 11:36 AM
I recently updated my 32GB Playbook to O.S. 22.214.171.1246. The device weas working perfectly before, but now it won't charge up or connect to the desktop. I've tried all the possible cable conficgurations. Is there a way that I can fix this without wiping the entire device (rolling back the OS)? Has anybody else experienced this problem?
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02-27-2013 12:46 PM - edited 02-27-2013 12:47 PM
Wiping will not roll back the OS, you will just get a new copy of the latest OS. There is no way to get an older OS than you have at present without jailbreaking it.
Try a rapid charger. Less than £$20 in Amazon
Tried all cable configurations? There is only one cable configuration - MicroUSB plug with BB logo upwards from OEM charger.
02-27-2013 02:47 PM
02-27-2013 03:07 PM - edited 02-27-2013 03:08 PM
USB cable to PC is not a valid configuration . It will not charge from a PC generally.
As for the lock business, no idea what you mean. It should not affect it. The ac adapter (and the rapid charger) will charge whether it's powered down, on Standby, or running a session.
Maybe your update was flawed. Try a security wipe or a debrick.