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BlackBerry® PlayBook™

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New Contributor
Danno100
Posts: 5
Registered: ‎04-29-2011
My Device: Playbook

Re: Playbook won't connect to Blackberry Desktop

[ Edited ]

Thanks. I had no problem connecting the device through the Windows network manager (discovery took a little while). It is great to be able to drag/drop files. One I tried was a 12 GB Rolling Stones Bluray video at 1920 x 1080. Playback is fantastic.

RJK
Contributor
RJK
Posts: 40
Registered: ‎04-25-2011
My Device: Playbook

Re: Playbook won't connect to Blackberry Desktop

Have you tried forcing the PB to initiate a windows USB connection, and not letting it decide ?

Go to settings, storage & sharing, USB connections and change to “Windows” (not auto)
New Contributor
Gambrinus2005
Posts: 6
Registered: ‎04-29-2011
My Device: Playbook

Re: Playbook won't connect to Blackberry Desktop

Yes, I've tried that too.
Just like all the others with the same problem, it connects to Windows as a network drive and I can transfer files. It just won't connect to the Blackberry Desktop Software.
New Contributor
Danno100
Posts: 5
Registered: ‎04-29-2011
My Device: Playbook

Re: Playbook won't connect to Blackberry Desktop

I turned off the PB wifi and the Desktop Manager immediately found the PB. Fixed!
New Contributor
Gambrinus2005
Posts: 6
Registered: ‎04-29-2011
My Device: Playbook

Re: Playbook won't connect to Blackberry Desktop

Had to do a device reset after I disabled the WIFI and then it worked.

What a pain.

New Member
finderkeeper
Posts: 1
Registered: ‎07-02-2011
My Device: 9780

Re: Playbook won't connect to Blackberry Desktop

fixed! not that easy though. same as the posts above me i have to do these steps:

1. Make sure you have the newest Dekstop Manager (Updates). Mine is Version 2.1.0

2. Turn of your PB's Wi-Fi

3. Restart you PB

4. Plug the usb and wait...

5. Voila!

 

still, they need to come out with an update to fix this anyway...:Helpsmilie:

 

New Member
A_L_D_I
Posts: 1
Registered: ‎07-09-2011
My Device: Playbook 16gb

Re: Playbook won't connect to Blackberry Desktop

 I had the same problem so I called technical support and all you have to do is turn off the Wi-Fi on the playbook then connect to the desktop software and it should work

New Member
Optimal
Posts: 1
Registered: ‎07-17-2011
My Device: Playbook

Re: Playbook won't connect to Blackberry Desktop

Thank you Thank you, spent nearly 2 hours on the phone for this simple answer, maybe you could get a job with RIM ????

New Member
mchungmd
Posts: 1
Registered: ‎08-06-2011
My Device: Blackberry Bold 9780, Blackberry Playbook

Re: Playbook won't connect to Blackberry Desktop

thank you all guys... RIM has to pay you all for your invaluable help.

Contributor
rim_ted
Posts: 14
Registered: ‎08-03-2011
My Device: 9800/ PB-64G.

Re: Playbook won't connect to Blackberry Desktop

To enable this setting in Microsoft Windows 7 and Windows Vista®, please complete the following steps.

  1. Go to Control Panelin Windows
  2. Select Network and Internet(in Category View, if in Small or Large icons view, go to the next step)
  3. Select Network and Sharing Center
  4. Under View your active networks, choose the alternative Local Area Connection x (Access type: No Internet access) that is detected as Research In Motion Network Device
  5. In the next window for Local Area Connection x Status, select Properties
  6. Ensure Client for Microsoft Networks, File and Printer Sharing for Microsoft Networks, Internet Protocol Version 4 (TCP/IPv4) is checked

kind-hearted Pb specilist .
PLS give me a kudo if I help u with issue U r encoutering~!
Any questions, feel free to let me know.