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BlackBerry® PlayBook™

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New Contributor
gmxr1300
Posts: 3
Registered: ‎02-03-2012
My Device: playbook
My Carrier: blackberry playbook

Re: Playbook won't connect to Blackberry Desktop

hi everybody ,my english is very poor because I'm from morocco but I had that problem my blackberry playbook does not connect to my computer too ,I try all the blackberry desktop software but in the end I found the solution .
uninstall the BlackBerry Desktop Software from the computer and restart the pc then conect your playbook by the usb cable and then the software automatically installs ,when he finish the install restart your computer again et voila the playbook is corectly work .
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New Contributor
gmxr1300
Posts: 3
Registered: ‎02-03-2012
My Device: playbook
My Carrier: blackberry playbook

Re: Playbook won't connect to Blackberry Desktop

hi everybody ,my english is very poor because I'm from morocco but I had that problem my blackberry playbook does not connect to my computer too ,I try all the blackberry desktop software but in the end I found the solution . uninstall the BlackBerry Desktop Software from the computer and restart the pc then conect your playbook by the usb cable and then the software automatically installs ,when he finish the install restart your computer again et voila the playbook is corectly work .

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New Member
Marine-Rogue
Posts: 1
Registered: ‎02-08-2012
My Device: Playbook & Bold 9700
My Carrier: AT&T

Re: Playbook won't connect to Blackberry Desktop

[ Edited ]

Recently purchased a Playbook and spent several hours trying to get it to connect to my PC running XP. 

 

Loooong story short. I did managne to get it to sync. Here is what I learned on this frustrating adventure.

 

All the tips/tricks in the above thread have to be met before it will work.

 

1) Bluetooth & Wifi Need to be off.

 

2) Under Storage & Sharing...

a) set USB Connections to Windows or Mac (NOT Auto)

b) Turn File Sharing ON

c) Wi-Fi Sharing OFF

 

3) On your PC (This was the most frustrating part for me) most people don't need to do this because the settings are already met, but it is a setting requirement that must be met before it will connect.

 

Under Control Panel / Network Connetions.

a) On your LAN (Local Area Network) Right click and select "Properties"

b) Make sure all the boxes are checked. Especially  "Client for Microsoft Networks" 

c) save the settings and it should connect.

 

As soon as I checked the box and saved, my Playbook was still connected, the Desktop Manager instantly identified it and all was Good-To-Go.

 

Hope this helps....

 

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New Contributor
SP2012
Posts: 4
Registered: ‎02-18-2012
My Device: playbook
My Carrier: t mobile

Re: Playbook won't connect to Blackberry Desktop

Need help, having the same problem and the steps that worked for others didn't work for me.  I need to get some video footage off of my playbook asap.  Help!

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New Contributor
gmxr1300
Posts: 3
Registered: ‎02-03-2012
My Device: playbook
My Carrier: blackberry playbook

Re: Playbook won't connect to Blackberry Desktop

look at my comment .up

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New Contributor
SP2012
Posts: 4
Registered: ‎02-18-2012
My Device: playbook
My Carrier: t mobile

Re: Playbook won't connect to Blackberry Desktop

Did all that stuff, still no luck.  Support is supposed to call me back.  thanks~

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New Contributor
Shadrackc
Posts: 3
Registered: ‎05-13-2010
My Device: Storm 2 9550
My Carrier: Telus

Re: Playbook won't connect to Blackberry Desktop

Didn't read all the way through but make sure wifi is off before you sync with bb desktop manager.  If you are just trying to get video off then leave wifi on, make sure wifi sharing is on and that you are connected to the same network as the pc, and go to start on you computer and type in the ip address of your playbook.  For example mine is \\192.168.0.84.

That should let you browse the memory of your pb and copy/paste your video.

 

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New Member
zaitsev
Posts: 2
Registered: ‎04-22-2012
My Device: BB9780 & Playbook
My Carrier: Vodafone

Re: Playbook won't connect to Blackberry Desktop

Same problem here!!!

What can we do??

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New Member
zaitsev
Posts: 2
Registered: ‎04-22-2012
My Device: BB9780 & Playbook
My Carrier: Vodafone

Re: Playbook won't connect to Blackberry Desktop

Hey there!

Tried everything you said... over and over... no can do!!! :smileysad:

What's wrong with this?

I used to be able to connect my PB!!!!

Where did these guys screwed up now????

Getting tired of BB.......

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New Member
juheer
Posts: 1
Registered: ‎05-27-2012
My Device: torch 9800 , Playbook
My Carrier: Dialog

Re: Playbook won't connect to Blackberry Desktop

File Sharing with a Windows® PC via USB connection

To share files between a Windows based PC and the BlackBerry PlayBook, BlackBerry® Device Manager will need to be installed. Complete the following steps to install BlackBerry Device Manager:

  1. Connect the BlackBerry PlayBook to the computer via USB cable.
  2. If BlackBerry Device Manager is not yet installed, the BlackBerry PlayBook will display a screen entitled Installing Drivers.
  3. On the computer, double click the BlackBerry PlayBook CD drive icon.
  4. Open the Drivers folder.
  5. Double click Setup.exe.
  6. After selecting the appropriate region and accepting the License Agreement select Install.
  7. Select Finish and then OK to the prompt confirming that the PlayBook will need to be disconnected and then reconnected prior to use.
  8. Once reconnected to the computer, the BlackBerry PlayBook will be mounted as a Network Drive labelled PlayBook [PIN: 500AAAAA]. 
  9. Double click the network drive icon to access the PlayBook folders.

http://supportforums.blackberry.com/t5/forums/replypage/board-id/playbook/message-id/35218

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