Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® PlayBook™

Reply
New Contributor
blackrey
Posts: 7
Registered: ‎03-22-2012
My Device: Playbook

Playbook won't show as a USB drive

Hello

 

Today I went to connect my Playbook using the USB cable to transfer some files

usually once connected the windows explorer (Windows 7, 64 bits) will show the playbook as a USB drive.

Now it tries to connect and nothing...a few minutes later an error saying the PC can not connect to the device

So I try my Bold just to see if my computer has suddenly an issue, my smartphone Bold connects and it is see also as a USB drive so no change there....

I re-stored the Playbook and re-download the new OS 2..Same issues

I re-load the Blackberry desktop just in case...no change

 

So any ideas what is this problem...

Regular Contributor
foreverempty
Posts: 84
Registered: ‎02-01-2012
My Device: Playbook

Re: Playbook won't show as a USB drive

It's known that sometimes the PlayBook won't connect if wifi is turned on. I'd say try switching wifi and bluetooth off, and making sure usb sharing is enabled in the settings.

 

Failing that, I wonder if the 3 button reset would help.

Trusted Contributor
greggov
Posts: 117
Registered: ‎02-05-2009
My Device: BlackBerry Z10

Re: Playbook won't show as a USB drive

I've seen this occasionally, and no idea why it happens, though with OS2 I haven't seen it.

 

Try going to settings- storage & sharing, and then under USB connections try "connect to windows" instead of Auto. I found that fixed my issue back when I had it.

Contributor
ThinSTAR
Posts: 28
Registered: ‎05-26-2011
My Device: BB PlayBook

Re: Playbook won't show as a USB drive

Do you have a connected network drive? I've seen windows mount to drives that is used for network. Just a thought. Else I'd check that the bb launcher is running and sees the pb.
Norwegian and a BB/PB user. Read what I mean, not what I spell.
New Contributor
blackrey
Posts: 7
Registered: ‎03-22-2012
My Device: Playbook

Re: Playbook won't show as a USB drive

I got it to work

When you connect the playbook it creates a virtual network connection (Lan)

For some strange reason this connection was set to disable

 

Thanks to all for your replies

New Member
cchristops
Posts: 1
Registered: ‎08-09-2012
My Device: Playbook 32gb

Re: Playbook won't show as a USB drive

Can you please let me know how to solve this issue. I am having the same problem. Thanks