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New Member
Posts: 2
Registered: ‎01-18-2012
My Device: Blackberry Playbook
My Carrier: Bell
Accepted Solution

Playbook won't turn on

My playbook, three months old, just stalled while browsing and I turned it off to restart it from stalled state and it will not turn on, I attached power to it and it is not resurrecting - HELP!!!

Posts: 89,768
Likes: 23,828
Solutions: 6,135
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Playbook won't turn on

CK, do this,... press and hold down the power button and the Up/Down (-/+) volume keys, all three keys, at the same time, for about 10-15 seconds. You should see the LED lights blink and restart commence.




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New Member
Posts: 2
Registered: ‎01-18-2012
My Device: Blackberry Playbook
My Carrier: Bell

Re: Playbook won't turn on

Yeah - it worked - panic over!!! Thanks so much!!!

Posts: 89,768
Likes: 23,828
Solutions: 6,135
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Playbook won't turn on

You are very welcome.

Good luck.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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4. Guide to Unlocking your BlackBerry & Unlock Codes


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New Member
Posts: 1
Registered: ‎03-06-2012
My Device: Playbook
My Carrier: Telus

Re: Playbook won't turn on

http://btsc.webapps.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB26748 Click on the above link and that will resolve your problems! I asked BB in the facebook forum and that's what was suggested and now my BB Playbook is FINALLY on!! Woot woot!
New Contributor
Posts: 2
Registered: ‎03-31-2012
My Device: Playbook
My Carrier: 3

Re: Playbook won't turn on

 


CKSalesdoctor wrote:

My playbook, three months old, just stalled while browsing and I turned it off to restart it from stalled state and it will not turn on, I attached power to it and it is not resurrecting - HELP!!!


Hi,

Same problem.

My three month old playbook won't turn on.

The playbook powered down in the middle of a browsing session while plugged into the supplied charger, it hasn't worked since.

When I hit power red light comes on for a couple of seconds, then five green flashes.

I upgraded to 2.0 about 4 weeks ago, no real problems (apart from the movies not playing anymore!)

I tried a reset (power plus +/- vol buttons), no joy.

I tried the solution mentioned in this thread: downloaded the latest desktop manager, connected via USB cable, ignored the 'cannot connect' message and selected update.

It down loaded the OS, tried to install the software, but at the very end came up with the "cannot connect" message again!

Please help!

Forums Veteran I
Posts: 2,359
Registered: ‎04-19-2011
My Device: Z10 & Playbook
My Carrier: Verizon Wireless

Re: Playbook won't turn on

If the problem is that it won't. Turn on try the stack charge. Just search the forums for stack charge.
Be a Shepard and not an iSheep.
New Contributor
Posts: 2
Registered: ‎03-31-2012
My Device: Playbook
My Carrier: 3

Re: Playbook won't turn on

After the third stack charging attempt it came back to life!

:Clap:

 

What seemed to work for me, as far as stack charging, was; 2 minutes charge, unplug for a couple of seconds, then back charging for 2 minutes.

I did this for about 30 minutes, then powered on.

I had to re-register the playbook, but at least it accepted a charge.  When it got to 20% it downloaded OS2.

Thanks for the help.

 

Forums Veteran I
Posts: 2,359
Registered: ‎04-19-2011
My Device: Z10 & Playbook
My Carrier: Verizon Wireless

Re: Playbook won't turn on

Remember to give kudos.

 

Be a Shepard and not an iSheep.
New Member
Posts: 1
Registered: ‎11-30-2011
My Device: Playbook 16GB
My Carrier: Telus

Re: Playbook won't turn on

Playbook has been plugged into AC to be fully charged.

 

After plugging in AC or USB power the red light tuns on, PC recognizs the Playbook while the red light is on.  Red Light turns off after ~20 seconds and nothing.  Black Screen and the PC Blackberry Desktop is disconnected.  Holding the Power & (+/-) buttons for 30 seconds does nothing.

 

Dead Battery?  Welcome other suggestions