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New Contributor
ElizabethKelly
Posts: 5
Registered: ‎12-23-2012
My Device: Blackberry Playbook 64G
My Carrier: Bell

Powering Up

My Playbook will not seem to power up anymore? The cord seems to plug in fine, but nothing happening.

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JSanders
Posts: 83,795
Likes: 22,791
Solutions: 5,874
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Powering Up

Elizabeth, do this:

 

LEAVE it connected to the wall outlet charger (not the USB > PC charger).
Leave it connected for 24 hours... every 3-5 hours, press and hold the power button only for about 20 seconds. Eventually it will boot on up, but first must reach a certain charge level.
You will see the blinking red and perhaps yellowish LED light, and perhaps a symbol on screen of "no battery". That means the battery is drained, but it must reach a certain charge before powering on.




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New Contributor
Ferny760
Posts: 4
Registered: ‎01-03-2013
My Device: Blackberry playbook tablet
My Carrier: No mobile

Re: Powering Up

I'm having the same problem with my playbook. This was sudden. It doesn't turn and i don't  think its the charger because the red light does turn on but then it turns off after a couple of seconds. I will leave it charging for 24 hours, etc. as posted. I hope the year warranty covers this problem.

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JSanders
Posts: 83,795
Likes: 22,791
Solutions: 5,874
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Powering Up

You should be fine.




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New Contributor
Ferny760
Posts: 4
Registered: ‎01-03-2013
My Device: Blackberry playbook tablet
My Carrier: No mobile

Re: Powering Up

JSanders, I did exactly as you said but it still won't turn on. The red light does appear and then the blinking greenish yellowish light right after but still won't power up.

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Forums Veteran I
Lost_at_Sea
Posts: 1,920
Registered: ‎11-28-2011
My Device: PlayBook 64 GB & Torch 9860
My Carrier: Cogeco

Re: Powering Up

The yellow/ green lights indicate charging is taking place. The batteries must have been very low. Leave it connected to the charger fir a longer period.
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New Contributor
Ferny760
Posts: 4
Registered: ‎01-03-2013
My Device: Blackberry playbook tablet
My Carrier: No mobile

Re: Powering Up

[ Edited ]

So I should leave it charging for a few days? Although the lights appear, they quickly fade and no lights are on. Thank you. 

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Forums Veteran I
Lost_at_Sea
Posts: 1,920
Registered: ‎11-28-2011
My Device: PlayBook 64 GB & Torch 9860
My Carrier: Cogeco

Re: Powering Up

Leave it connected fir a few days. Sounds like the batteries are very low.
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JSanders
Posts: 83,795
Likes: 22,791
Solutions: 5,874
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Powering Up


Ferny760 wrote:

So I should leave it charging for a few days? Although the lights appear, they quickly fade and no lights are on. Thank you. 


Yes, you're on the right path, the greenish yellow LED is a good sign. Keep charging, keep trying the power button for 20 seconds after 5-6 hours.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
Regular Contributor
jaysus858
Posts: 63
Registered: ‎01-05-2013
My Device: Z10, DC, 9810, 9800, 8520, Playbook
My Carrier: O2

Re: Powering Up

Having the power cable in alone does not switch on the device like BlackBerry phones.

 

Charge it up like Jsanders said and hold power button down for a good 20 seconds, should come on :smileyhappy:

Tis Jaysus!
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