Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® PlayBook™

Reply
New Contributor
xHoLLyWooDx
Posts: 4
Registered: ‎07-20-2012
My Device: Playbook

Problem with camera in playbook

Good day!

 

There was a problem with a tablet pleybuk, namely when you try to turn the camera on, I see the error "Error: The camera is in use. Close other applications and try again" (PS the error text written to memory, may not coincide with the original, but the meaning of this). Just when you start can be a mistake and will not show a black screen prsto either a black screen with the controls (switching video / image to another cell), but with their application hangs.

 

The second problem is the unlock screen. Tobish when pressing the power button the screen lights up, and have 1-5 seconds to drive across the screen with your fingers until pleybuk not deign to get out of standby mode

What to do and what to do? Tablet 2 months, there was no mechanical damage, overheating, too, was not there seems to be.

 

Sorry, i`m from Ukraine and use translater...

 

New Contributor
xHoLLyWooDx
Posts: 4
Registered: ‎07-20-2012
My Device: Playbook

Re: Problem with camera in playbook

"camera in use. Close any other instances of the camera and try again"
Guru III
knottyrope
Posts: 30,907
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Problem with camera in playbook

have you been able to restart it?

 

does it happen with both cameras and video as well?

 

 

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


New Contributor
xHoLLyWooDx
Posts: 4
Registered: ‎07-20-2012
My Device: Playbook

Re: Problem with camera in playbook

yes, i make 3 full resets from playbook and 2 from PC Device Manager.

Problem with camera and video :smileysad:
Guru III
knottyrope
Posts: 30,907
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Problem with camera in playbook

you will need to call support to get this taken care of

 

 

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


New Contributor
xHoLLyWooDx
Posts: 4
Registered: ‎07-20-2012
My Device: Playbook

Re: Problem with camera in playbook

has you support on Russian / Ukrainian languages?

My English is bad :smileysad: